Conversocial announced the launch of Priority Response Engine, an update to its social customer service software aimed at highlighting time-sensitive Facebook wall posts and comments, as well as tweets, for customer contact personnel.

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Will Facebook users who frequent brand pages begin organizing under the theme, “We are the 95 percent?” According to a study by Socialbakers, only five percent of wall posts on brand pages ever receive answers.

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Feeling nostalgic? Want to go back in time via your Facebook profile? Not only does Archivedbook allow users to do so, but the results are displayed on an elegant, retro page, within a couple of minutes (much quicker than attempting to perform the same tasks via Facebook).

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Facebook status updates, wall posts and comments referring to tonight’s midnight premiere of Harry Potter are going up at a rate of about once every second as of this writing.
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The best time to post on Facebook depends on which analyst you ask, or so it seems. The topic has evolved into a science, which makes the title of the infographic you see here so appropriate.
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If you’re still not using any of the privacy settings on Facebook, here’s the most compelling reason why you need to change that as soon as possible.
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Since Facebook redesigned their privacy settings, many users have become confused with the difference between wall posts, tagging, commenting and how to control the visibility. I regularly receive emails asking about making wall posts private among other things, so I figured it would be a good idea to clarify the difference between wall posts (on friends walls), restricted updates, and comments. This brief guide will explain the difference between each and some of the best practices for posting updates.
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