New FTC Complaint Filed Against Facebook

The past couple weeks have been difficult for Facebook who has come under increasing pressure for various privacy related settings. On Wednesday, the Electronic Privacy Information Center (EPIC) filed a formal FTC complaint against Facebook. The complaint requests that the FTC “investigate Facebook, enjoin its unfair and deceptive business practices, and require Facebook to protect the privacy of Facebook users.”

More specifically, EPIC is requesting the following of the FTC:

Compel Facebook to restore its previous privacy settings allowing users to choose whether to link and publicly disclose personal information, including name, current city, friends, employment information, educational information, and music, film, television, and literature preferences;

Compel Facebook to restore its previous requirement that developers retain user information for no more than 24 hours;

Compel Facebook to make its data collection practices clearer and more comprehensible and to give Facebook users meaningful control over personal information provided by Facebook to advertisers and developers;

The last time we covered a complaint filed by EPIC was back in 2007 which was a complaint filed in response to Facebook Beacon, a program which was eventually shut down. The organization has also singled out the “Instant Personalization” program, however they appear a bit confused about how the services function.

In addition to attacking Facebook’s opt-out default for the “Instant Personalization” program, as a number of Senators have done, EPIC is claiming that “social plugins violate user expectations and reveal user information without the user’s consent”.

Update
Facebook provided us with the following statement regarding the new FTC complaint: “Our new features are providing beneficial new social experiences to people around the world that are transparent, consistent with user expectations, and in full compliance with legal requirements.” Additionally the company provided us with the following background information:
“—The concept of “connections” already existed on Facebook—it was the friends someone made and the Pages he or she had become a fan of. We’re currently rolling out changes to give people the opportunity to expand this idea to more parts of their profile by opting in to Pages representing activities and interests, education and work, and hometown. Any and all connections are only made at the direction of the user.
—Our notice and comment framework provide transparency for users that is unmatched by any service on the Internet.”

Announcing The AllFacebook Marketing Conference 2012

Mediabistro Event

The AllFacebook Marketing Conference is coming back to San Francisco on June 28-29. We are proud to announce our second conference that offers a how-to guide for marketing to Facebook’s 800 million users. Special early pricing is available for only $199 until tomorrow, February 1, so register today. A full agenda will be announced soon. Keep an eye on our event site for more information

1414032 Comments2010-05-07+17%3A07%3A30Nick+O%27Neill »

I think the biggest problem here is that the majority of people don't know or care what an iframe is, and how browser security works… i still haven't figured out a way to explain it so everyone understands

Comment by Zachary Allia — May 7, 2010 @ 8:11 am
There is just as large an issue with fake profiles at FB. I am being harassed by fake profiles one is even under my own name. Conversations are being hacked, I am reporting them, nothing happens. FB does not reply back with results of reports which makes one wonder is anything at all along the lines of investigating being done. To me from my experiences there is no such thing as security at FB. Parents want their kids safe, this should be a huge issue. Recently they have shut down their abuse mailbox and left us a circuitous maze of advice is really all. There is now no way to write a report that lets you explain your problem, as if they could care less.

Comment by KAK — May 7, 2010 @ 12:00 pm
Even experienced users don't know when something is in an iframe. That's actually a good reason to avoid using them. When we cannot easily explain the security context of it, it is dangerous–too dangerous, in my opinion–to throw these things before the user.

That's notwithstanding the ever-present iframe context leaks.

The biggest problem, Zach, is that Facebook's new features and settings default to sharing items that were already supposed to be private. In other words, Facebook started as a private place for friends to interact, and is now looking to exploit its popularity for advertising revenue. In order to do that, it needs to get a lot more user information in the hands of its partners, but it finds its original promises get in the way.

Facebook needs to clearly communicate its challenges and its intended change in direction, so that users will have a clear choice whether to accept the new direction or go elsewhere.

Comment by W^L+ — May 7, 2010 @ 2:52 pm
KAK,

Thank you for reporting these incidents. Although I did not investigate these particular incidents personally I can assure you we take every report very seriously. In addition just because you do not receive a reply does not indicate that the detection process has not been activated. If convicted the harasser could face severe fines and even jail time. Please continue your reporting of any and all harassment you may encounter.

Greg

Comment by FB-Administrator — May 7, 2010 @ 6:37 pm
First of all I should start off by saying I enjoy using the site, however, I have recieved threats to temporarily block the use of my profile and to also disable my account because i'm sending friend requests too fast. I do have a life and if i cant send my requests out to who I want and at my own pace then dont worry about threatening me with anymore of that nonsense because I will personally remove myself and contact the BBB as WELL as have my family and all of their friends do the same because when one of us go we all will go. take wise counsel from a very upset and serious individual change that ridiculous policy or lose a high number of your users its just that simple the only one being abused is the users who recieve threats pretaining to your FAQ policy. Have a wonderful day and give it some serious thought.

Comment by Brandon Jordan — May 7, 2010 @ 8:36 pm
zuckerberg doesnt believe in privacy but wont reveal the fact that he stole the idea facebook Google had the opportunity to by F.B in 2004 lol suckers

Comment by newbee — May 9, 2010 @ 5:05 am
How to complain about facebook's unfair actions of disabling accounts for no reason?

Comment by Amir — May 13, 2010 @ 3:38 pm
I am a solid citizen, and used of Facebook for over one year. I am a psychologist, and although I use FB primarily to connect with friends and family from out of State, I also offer comfort and reassurance by posting relevant songs on the topic of the moment, and visual arts. Since I am also a musician and artist, I found this to be a good method to comfort people in need. I have never engaged in any type of unwanted behaviors that may be considered inappropriate by any standards applied within social norms. My FB account was recently DISABLED, but I can't get a reason as to why it was disabled, and so far my attempts to get an explanation from FB via email has been futile. Their "Solution Menu" offers no methods of solving this problem. It's circular in nature, that is always leading to square zero. The same with happened with my attempts to contact Facebook Executive Board in California by telephone. Their phone menu is circular and does offer any service by telephone. I, like many others, need an explanation of how to resolve this problem. At this point I am trying to get my professional and personal material back from them, and deleted due to the lack of trust I have developed in this company regarding privacy and problem-solving.

Comment by Mario Molinaro — June 9, 2010 @ 8:44 am
since i have been on face book playing mafia wars i keep on getting pop ups of femails to come to there site but that seems to be ok and also i get invites to mafia wars by others to join there mafia and the next i know thay seem to become pop ups to there over 18 sites so whats that about
if i wanted an over 18 site i would join one so i do not wish these over 18 sites to pop up in mafia wars that is not right what so ever,

Comment by dave — June 13, 2010 @ 10:21 am
facebook needs to be regulated by someone as it seems to be a law unto itself, I had my profile blocked deleted and I have been working on that site for 2 years digging up old friends right back to when I was young and all of a sudden I went to log in and it said it was deactivated, I had loads of photos and regular contact with friends from all over the world and wallah all of a sudden facebook has little or no concern their childish attitude has on other people

Comment by Ian Campbell — June 21, 2010 @ 4:53 am
someone has used my name and set my personal photograph without my permission. i need to block that fake add

you can check out the manufactured da date just established about month ago.Please help me out it gona ruin my every relationship.

lot of frineds of mine has complained about it to the face book but no action has taken so far. how can we trust this FB if you cant stop this type of things immediately. please attend

Comment by saddha abeywickrama — June 28, 2010 @ 6:28 am
OMG feel so sorry for this person above. Saddha Abeywickrama,can i say something,you need to do something about the accounts you have created on facebook in fake names first before you try to find out anything else. Your bank computer will have all the data on those fake accounts… soo talk sence

Comment by charat6704 — July 13, 2010 @ 4:22 am
im having a problem 2…not regarding safety but its that i did send a message 2 1 of my frieng from my phone n errors started coming that u have entered the captcha text 2wice so please put it again in the code confirmation then i did it 4 2 5 times n then a warning from fb came that u've been blocked 2 send messages coz of sending it several times in a fast rate…..so its my cell's prob…actually fb's prob wh should i be blocked 2 send messages…!!!

Comment by Arjun Kukreti — August 14, 2010 @ 5:12 am
Facebook drop me when I changed e-mail address.they keep telling me to comfirm my e-mail address.
they have it because they e-mail me.people should stay off of facebook.wade

Comment by wade matthews — November 3, 2010 @ 7:59 pm
Why are you allowing my 11 year old daughter and 95% of her friends on facbook. Surely this is illegal.Even though I have imformed you of thier age.

Comment by stephen gray — January 13, 2011 @ 10:19 pm
monday 24 jan 2011 while on facebook monday eve facebook allowed a child abuse picture be posted on main page i clicked on picture and looked . what i saw was a girl being abused it made so dam angry n i had to ask my wife who was on other computer to look at this so vile picture to make sure was i was just seeing on facebooks main page my daugher in law who is 15 walked into run where me and wife was sitting on facebook and she seen picture before her mother could click off that child abuse picture she was tearfull at seeing that vile image thid has upset my family and it makes me feel sick that i clicked on this picture i never want to see that ever again so so sad facebook has allowed this sick vile picture facebook must never allow this happen again im not sure if ill still use facebook from now on me and my family feel so let down by facebook im so sorry for posting this but i felt i had to have my say on this matter

Comment by william vickers — January 24, 2011 @ 6:34 pm
facebook has blocked me from sending messages for no reason and i have cousin,s on facebook and now i can,t contact them what can i do? it violates my first amendment rights!!!!!!!!!!!!

Comment by carla page — January 25, 2011 @ 11:23 pm
i just bought zynga poker chips twice on 10 feb 2011 ard 7 am and 9.30pm,after all transaction all successful,i had all the chips,i keep on playing and after ard 1040am i logged out from facebook,at ard 11pm last night,i try to login to my account but facebook told me at my account is temporary disable due to suspicious transaction,i agree and inform them that im the occount user and confirm tat im the one who purchase those chips and make the transaction but they only reply me tat the found it as frauding and would deactivate my account,so where is my account and what goes to my money,this is just unfair,facebook just playing dirty tricks..this is my 2nd account after my previous account been hacked by an australian hacker n yet Fb did nothing….

Comment by amal — February 10, 2011 @ 1:25 pm
YOUNG v. FACEBOOK, INC.
Facebook Account Deletion Lawsuit –
Currently pending in California District Court, Class Action status consideration pending
View the case information blog at – http://facebookaccountdeletion.blogspot.com/2011/...?
Or write to mskbyoungblog@aol.com

Comment by Karen Young — March 6, 2011 @ 3:43 pm
facebook admin plz help me some one hecked my id and he when he take my all poker chips then he gave back i have 10 million who will give me back my chips huh ? i play day and night then i gain 10 million…… whoooo gave me back tell me

Comment by salman rafiq — March 8, 2011 @ 1:18 am
Hi im having a problem on facebook dnt even knw if this is the place to post this and if i will be getting any help here, the problem is I have a user, (also my ex fiance) whom keeps stalking me on facebook, he has crossed all limits as he goes to the extent of opening fake accounts and talking to me as if he is another person example(trace hamilton) whom eventually i discoverd was him (xando araujo) he had been doing this now fr a while and its getting to the point that its getting really bad, he now is posting things on my photography page and my families pages and its just out of hand when we split up he even went as low as inboxing every male i had as friends and telling them to stay away from me as i have HIV and i really think there should be a limit to these things there has tobe something facebook administratores can do to stop idiots like this…now he is claming and posting all over facebook that i am some sort of truth teller or some woman who claims to know stuff about people someone he aparently was a close friend with and now suddnly is sayn that i am this person, please tell me there is something that can be done….I dnt think people should be harresed and made fools of and spoken bad of and have to put up with this type of people on this site, I njoy facebook very much but its comming to the point where its not fun anymore cause we have no privacy or any type of security when it comes to this type of situation….. Please let me know where i can take this to and what am i suppose to do
Thanks
Anna JORGE

Comment by ANNA — April 8, 2011 @ 4:26 pm
i have a way you can fix your facebook problem contact me thanks.

Comment by anthony carter — April 10, 2011 @ 4:39 pm
get in contact with me i may be able to help soot me a email

Comment by anthony — April 10, 2011 @ 4:50 pm
Hi i had the same problem as i had my account taken by a hacker and i report it and then the block me so that i could not sign on when i found out i could not sign on i realise that the HACKER took ove r my account @1.30pm last saturday and half hour later i could not get on nad report it and they also got to my email account as well but aol sort that out straight away and gave a me a password to get on that worked but facebook that i had to restart all over agaim and i lost everythng on my facebook games like farmville and counrty life and cityville i build it up but now i am back to square one and emailed facebook but before that they block me i had to prove my own idenity which i did and got back on but now i cant sent request that really bites me really it is high time that facebook took this things like hackers an block them from use as that itwas me which i was not online as just did it to my friend i know and i know its not her as that hacker keeps saying hi mate but me and friedn dont say that all so i had to block her as i know it is not her facebook needs to wake up with this

Dawn Chapman

Comment by Dawn — April 20, 2011 @ 10:14 pm
someone has used my name and set my personal photograph nd phone no. without my permission. i need to block that fake add

you can check out the manufactured da date just established about month ago.Please help me out it gona ruin my every relationship.

lot of frineds of mine has complained about it to the face book but no action has taken so far. how can we trust this FB if you cant stop this type of things immediately. please attend. What the hell is this nonsense?

Comment by XYZ — June 1, 2011 @ 12:22 am
I got suspend from sending friend request & did nothing wrong. If people do not want to be friends then put a block that does not send them. I did this from a game app & bingo. I contacted the add & they said it was face book also I, was told if someone spam you you get suspend you need a better system in place. A two year old can figure this out. It seem facebook allows racisist comments a few other things that should be stopped. But they do nothing about that. And you can not contact them & they do not explain why. I guess it is cause we can attitude. Even my wife say you can't ask for friends for fear of being suspend. She gets friend to have them have there friends send request. I will probably end uo switching to goggle plus. Face book need too deal with ther problems instead of ignoring them thinking they will go away.

Comment by Earl Stegall — August 26, 2011 @ 6:28 pm
Please contact the appropriate authorities or police. Yesterday, someone from the Facebook administration , or impersonator, has sent me the following e-mail: You have 1 lost message on Facebook, to recover a message follow the link below: http://www.facebook.com/profile.php?lost_message=...

FAQ: Can you recieve messages if your inbox is full? NOTE: THE E-MAIL THAT IS ABOVE CONTAINS A DANGEROUS VIRUS. aPPARENTLY, SOMEONE IN FACEBOOK ADMINISTRATION WANTS TO DISABLE MY COMPUTER. i TRIED TO CONTACT FACEBOOK FOR HOURS, BUT WAS UNSUCCESSFUL. THEY DO NOT LIST CONTACT INFORMATION FOR COMPLAINTS! PLEASE IDENTIFY WHO IS SENDING THESE VIRUSES. dr B.

Comment by ROBERT — September 2, 2011 @ 6:25 pm
[...] Regulatory Effectiveness has sicced itself onto Facebook, Twitter and Google by petition with the Federal Trade Commission, asking the agency to impose trade regulations on the mega Internet [...]

Pingback by Lobbyists Want Fair Trade Regulation Of Facebook — September 6, 2011 @ 2:57 pm
My complaint with Facebook is the apps.gambino poker,zynga,royal poker palace,glamble,upp,perfect poker poker mob.these apps make you pay for chips well when you spent 300$ and the chips don't post you go to that app and they won't respond to your emails.there is no phone numbers for then or a address to file a formal complant with BBB, attorney general and any other agency.i would like to see there. Information so people can contact them.also Facebook should require that all apps have a email,phone number and address so we can contact that app.im also sending a complaint to the FTC because there is alot of fraud going on with Facebook.reporting people does nothing.the app royal poker palace has stalked me followed me and I report an nothing happened

Comment by sonya — September 27, 2011 @ 11:02 pm
awesome information, terrific information for myself..
I hope for everyone can take this information
all people use facebook but just few people now depth feature of facebook.

Comment by gadget | technology — November 16, 2011 @ 9:16 am
I've been add friends on facebook lately and facebook just keep blocking me for 7 days and then it grow to 14 day block for friend request, I asked why changed it?

Comment by Debbie — January 8, 2012 @ 9:40 pm
Hi can u help me please i have had my Facebook account for nearly 2 years now, I have brought things for games of my card, as i play every day, i have loads of pics on there, but 2 weeks ago when i tried to sign in it wouldnt let it wants to verify my account by mobile. I havent got this phone any more and the number has been disconnected so i cant get the code. I have contact them many times about it and was told to send them Id to do with the govement, so i sent them a copy of my passport. They havent bothered to contact me and i still cant get into my profile.

Comment by Carol Westwood — January 30, 2012 @ 3:04 pm

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I think the biggest problem here is that the majority of people don't know or care what an iframe is, and how browser security works… i still haven't figured out a way to explain it so everyone understands

Comment by Zachary Allia — May 7, 2010 @ 8:11 am

There is just as large an issue with fake profiles at FB. I am being harassed by fake profiles one is even under my own name. Conversations are being hacked, I am reporting them, nothing happens. FB does not reply back with results of reports which makes one wonder is anything at all along the lines of investigating being done. To me from my experiences there is no such thing as security at FB. Parents want their kids safe, this should be a huge issue. Recently they have shut down their abuse mailbox and left us a circuitous maze of advice is really all. There is now no way to write a report that lets you explain your problem, as if they could care less.

Comment by KAK — May 7, 2010 @ 12:00 pm

Even experienced users don't know when something is in an iframe. That's actually a good reason to avoid using them. When we cannot easily explain the security context of it, it is dangerous–too dangerous, in my opinion–to throw these things before the user.

That's notwithstanding the ever-present iframe context leaks.

The biggest problem, Zach, is that Facebook's new features and settings default to sharing items that were already supposed to be private. In other words, Facebook started as a private place for friends to interact, and is now looking to exploit its popularity for advertising revenue. In order to do that, it needs to get a lot more user information in the hands of its partners, but it finds its original promises get in the way.

Facebook needs to clearly communicate its challenges and its intended change in direction, so that users will have a clear choice whether to accept the new direction or go elsewhere.

Comment by W^L+ — May 7, 2010 @ 2:52 pm

KAK,

Thank you for reporting these incidents. Although I did not investigate these particular incidents personally I can assure you we take every report very seriously. In addition just because you do not receive a reply does not indicate that the detection process has not been activated. If convicted the harasser could face severe fines and even jail time. Please continue your reporting of any and all harassment you may encounter.

Greg

Comment by FB-Administrator — May 7, 2010 @ 6:37 pm

First of all I should start off by saying I enjoy using the site, however, I have recieved threats to temporarily block the use of my profile and to also disable my account because i'm sending friend requests too fast. I do have a life and if i cant send my requests out to who I want and at my own pace then dont worry about threatening me with anymore of that nonsense because I will personally remove myself and contact the BBB as WELL as have my family and all of their friends do the same because when one of us go we all will go. take wise counsel from a very upset and serious individual change that ridiculous policy or lose a high number of your users its just that simple the only one being abused is the users who recieve threats pretaining to your FAQ policy. Have a wonderful day and give it some serious thought.

Comment by Brandon Jordan — May 7, 2010 @ 8:36 pm

zuckerberg doesnt believe in privacy but wont reveal the fact that he stole the idea facebook Google had the opportunity to by F.B in 2004 lol suckers

Comment by newbee — May 9, 2010 @ 5:05 am

How to complain about facebook's unfair actions of disabling accounts for no reason?

Comment by Amir — May 13, 2010 @ 3:38 pm

I am a solid citizen, and used of Facebook for over one year. I am a psychologist, and although I use FB primarily to connect with friends and family from out of State, I also offer comfort and reassurance by posting relevant songs on the topic of the moment, and visual arts. Since I am also a musician and artist, I found this to be a good method to comfort people in need. I have never engaged in any type of unwanted behaviors that may be considered inappropriate by any standards applied within social norms. My FB account was recently DISABLED, but I can't get a reason as to why it was disabled, and so far my attempts to get an explanation from FB via email has been futile. Their "Solution Menu" offers no methods of solving this problem. It's circular in nature, that is always leading to square zero. The same with happened with my attempts to contact Facebook Executive Board in California by telephone. Their phone menu is circular and does offer any service by telephone. I, like many others, need an explanation of how to resolve this problem. At this point I am trying to get my professional and personal material back from them, and deleted due to the lack of trust I have developed in this company regarding privacy and problem-solving.

Comment by Mario Molinaro — June 9, 2010 @ 8:44 am

since i have been on face book playing mafia wars i keep on getting pop ups of femails to come to there site but that seems to be ok and also i get invites to mafia wars by others to join there mafia and the next i know thay seem to become pop ups to there over 18 sites so whats that about
if i wanted an over 18 site i would join one so i do not wish these over 18 sites to pop up in mafia wars that is not right what so ever,

Comment by dave — June 13, 2010 @ 10:21 am

facebook needs to be regulated by someone as it seems to be a law unto itself, I had my profile blocked deleted and I have been working on that site for 2 years digging up old friends right back to when I was young and all of a sudden I went to log in and it said it was deactivated, I had loads of photos and regular contact with friends from all over the world and wallah all of a sudden facebook has little or no concern their childish attitude has on other people

Comment by Ian Campbell — June 21, 2010 @ 4:53 am

someone has used my name and set my personal photograph without my permission. i need to block that fake add

you can check out the manufactured da date just established about month ago.Please help me out it gona ruin my every relationship.

lot of frineds of mine has complained about it to the face book but no action has taken so far. how can we trust this FB if you cant stop this type of things immediately. please attend

Comment by saddha abeywickrama — June 28, 2010 @ 6:28 am

OMG feel so sorry for this person above. Saddha Abeywickrama,can i say something,you need to do something about the accounts you have created on facebook in fake names first before you try to find out anything else. Your bank computer will have all the data on those fake accounts… soo talk sence

Comment by charat6704 — July 13, 2010 @ 4:22 am

im having a problem 2…not regarding safety but its that i did send a message 2 1 of my frieng from my phone n errors started coming that u have entered the captcha text 2wice so please put it again in the code confirmation then i did it 4 2 5 times n then a warning from fb came that u've been blocked 2 send messages coz of sending it several times in a fast rate…..so its my cell's prob…actually fb's prob wh should i be blocked 2 send messages…!!!

Comment by Arjun Kukreti — August 14, 2010 @ 5:12 am

Facebook drop me when I changed e-mail address.they keep telling me to comfirm my e-mail address.
they have it because they e-mail me.people should stay off of facebook.wade

Comment by wade matthews — November 3, 2010 @ 7:59 pm

Why are you allowing my 11 year old daughter and 95% of her friends on facbook. Surely this is illegal.Even though I have imformed you of thier age.

Comment by stephen gray — January 13, 2011 @ 10:19 pm

monday 24 jan 2011 while on facebook monday eve facebook allowed a child abuse picture be posted on main page i clicked on picture and looked . what i saw was a girl being abused it made so dam angry n i had to ask my wife who was on other computer to look at this so vile picture to make sure was i was just seeing on facebooks main page my daugher in law who is 15 walked into run where me and wife was sitting on facebook and she seen picture before her mother could click off that child abuse picture she was tearfull at seeing that vile image thid has upset my family and it makes me feel sick that i clicked on this picture i never want to see that ever again so so sad facebook has allowed this sick vile picture facebook must never allow this happen again im not sure if ill still use facebook from now on me and my family feel so let down by facebook im so sorry for posting this but i felt i had to have my say on this matter

Comment by william vickers — January 24, 2011 @ 6:34 pm

facebook has blocked me from sending messages for no reason and i have cousin,s on facebook and now i can,t contact them what can i do? it violates my first amendment rights!!!!!!!!!!!!

Comment by carla page — January 25, 2011 @ 11:23 pm

i just bought zynga poker chips twice on 10 feb 2011 ard 7 am and 9.30pm,after all transaction all successful,i had all the chips,i keep on playing and after ard 1040am i logged out from facebook,at ard 11pm last night,i try to login to my account but facebook told me at my account is temporary disable due to suspicious transaction,i agree and inform them that im the occount user and confirm tat im the one who purchase those chips and make the transaction but they only reply me tat the found it as frauding and would deactivate my account,so where is my account and what goes to my money,this is just unfair,facebook just playing dirty tricks..this is my 2nd account after my previous account been hacked by an australian hacker n yet Fb did nothing….

Comment by amal — February 10, 2011 @ 1:25 pm

YOUNG v. FACEBOOK, INC.
Facebook Account Deletion Lawsuit –
Currently pending in California District Court, Class Action status consideration pending
View the case information blog at – http://facebookaccountdeletion.blogspot.com/2011/...?
Or write to mskbyoungblog@aol.com

Comment by Karen Young — March 6, 2011 @ 3:43 pm

facebook admin plz help me some one hecked my id and he when he take my all poker chips then he gave back i have 10 million who will give me back my chips huh ? i play day and night then i gain 10 million…… whoooo gave me back tell me

Comment by salman rafiq — March 8, 2011 @ 1:18 am

Hi im having a problem on facebook dnt even knw if this is the place to post this and if i will be getting any help here, the problem is I have a user, (also my ex fiance) whom keeps stalking me on facebook, he has crossed all limits as he goes to the extent of opening fake accounts and talking to me as if he is another person example(trace hamilton) whom eventually i discoverd was him (xando araujo) he had been doing this now fr a while and its getting to the point that its getting really bad, he now is posting things on my photography page and my families pages and its just out of hand when we split up he even went as low as inboxing every male i had as friends and telling them to stay away from me as i have HIV and i really think there should be a limit to these things there has tobe something facebook administratores can do to stop idiots like this…now he is claming and posting all over facebook that i am some sort of truth teller or some woman who claims to know stuff about people someone he aparently was a close friend with and now suddnly is sayn that i am this person, please tell me there is something that can be done….I dnt think people should be harresed and made fools of and spoken bad of and have to put up with this type of people on this site, I njoy facebook very much but its comming to the point where its not fun anymore cause we have no privacy or any type of security when it comes to this type of situation….. Please let me know where i can take this to and what am i suppose to do
Thanks
Anna JORGE

Comment by ANNA — April 8, 2011 @ 4:26 pm

i have a way you can fix your facebook problem contact me thanks.

Comment by anthony carter — April 10, 2011 @ 4:39 pm

get in contact with me i may be able to help soot me a email

Comment by anthony — April 10, 2011 @ 4:50 pm

Hi i had the same problem as i had my account taken by a hacker and i report it and then the block me so that i could not sign on when i found out i could not sign on i realise that the HACKER took ove r my account @1.30pm last saturday and half hour later i could not get on nad report it and they also got to my email account as well but aol sort that out straight away and gave a me a password to get on that worked but facebook that i had to restart all over agaim and i lost everythng on my facebook games like farmville and counrty life and cityville i build it up but now i am back to square one and emailed facebook but before that they block me i had to prove my own idenity which i did and got back on but now i cant sent request that really bites me really it is high time that facebook took this things like hackers an block them from use as that itwas me which i was not online as just did it to my friend i know and i know its not her as that hacker keeps saying hi mate but me and friedn dont say that all so i had to block her as i know it is not her facebook needs to wake up with this

Dawn Chapman

Comment by Dawn — April 20, 2011 @ 10:14 pm

someone has used my name and set my personal photograph nd phone no. without my permission. i need to block that fake add

lot of frineds of mine has complained about it to the face book but no action has taken so far. how can we trust this FB if you cant stop this type of things immediately. please attend. What the hell is this nonsense?

Comment by XYZ — June 1, 2011 @ 12:22 am

I got suspend from sending friend request & did nothing wrong. If people do not want to be friends then put a block that does not send them. I did this from a game app & bingo. I contacted the add & they said it was face book also I, was told if someone spam you you get suspend you need a better system in place. A two year old can figure this out. It seem facebook allows racisist comments a few other things that should be stopped. But they do nothing about that. And you can not contact them & they do not explain why. I guess it is cause we can attitude. Even my wife say you can't ask for friends for fear of being suspend. She gets friend to have them have there friends send request. I will probably end uo switching to goggle plus. Face book need too deal with ther problems instead of ignoring them thinking they will go away.

Comment by Earl Stegall — August 26, 2011 @ 6:28 pm

Please contact the appropriate authorities or police. Yesterday, someone from the Facebook administration , or impersonator, has sent me the following e-mail: You have 1 lost message on Facebook, to recover a message follow the link below: http://www.facebook.com/profile.php?lost_message=...

FAQ: Can you recieve messages if your inbox is full? NOTE: THE E-MAIL THAT IS ABOVE CONTAINS A DANGEROUS VIRUS. aPPARENTLY, SOMEONE IN FACEBOOK ADMINISTRATION WANTS TO DISABLE MY COMPUTER. i TRIED TO CONTACT FACEBOOK FOR HOURS, BUT WAS UNSUCCESSFUL. THEY DO NOT LIST CONTACT INFORMATION FOR COMPLAINTS! PLEASE IDENTIFY WHO IS SENDING THESE VIRUSES. dr B.

Comment by ROBERT — September 2, 2011 @ 6:25 pm

[...] Regulatory Effectiveness has sicced itself onto Facebook, Twitter and Google by petition with the Federal Trade Commission, asking the agency to impose trade regulations on the mega Internet [...]

Pingback by Lobbyists Want Fair Trade Regulation Of Facebook — September 6, 2011 @ 2:57 pm

My complaint with Facebook is the apps.gambino poker,zynga,royal poker palace,glamble,upp,perfect poker poker mob.these apps make you pay for chips well when you spent 300$ and the chips don't post you go to that app and they won't respond to your emails.there is no phone numbers for then or a address to file a formal complant with BBB, attorney general and any other agency.i would like to see there. Information so people can contact them.also Facebook should require that all apps have a email,phone number and address so we can contact that app.im also sending a complaint to the FTC because there is alot of fraud going on with Facebook.reporting people does nothing.the app royal poker palace has stalked me followed me and I report an nothing happened

Comment by sonya — September 27, 2011 @ 11:02 pm

awesome information, terrific information for myself..
I hope for everyone can take this information
all people use facebook but just few people now depth feature of facebook.

Comment by gadget | technology — November 16, 2011 @ 9:16 am

I've been add friends on facebook lately and facebook just keep blocking me for 7 days and then it grow to 14 day block for friend request, I asked why changed it?

Comment by Debbie — January 8, 2012 @ 9:40 pm

Hi can u help me please i have had my Facebook account for nearly 2 years now, I have brought things for games of my card, as i play every day, i have loads of pics on there, but 2 weeks ago when i tried to sign in it wouldnt let it wants to verify my account by mobile. I havent got this phone any more and the number has been disconnected so i cant get the code. I have contact them many times about it and was told to send them Id to do with the govement, so i sent them a copy of my passport. They havent bothered to contact me and i still cant get into my profile.

Comment by Carol Westwood — January 30, 2012 @ 3:04 pm

New FTC Complaint Filed Against Facebook

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