Many Facebook users will be relieved to know that the ability to hyperlink to names and pages in status updates will return shortly.
The feature, which lets you hyperlink to friends and ‘liked’ pages by using the @ in a status or wall update, was launched in September last year. Since then it’s become popular with Facebook’s 500 million members, who value the ability to tag their friends in updates, ensuring that the right people will see their content. It’s also been a boon for page administrators who value the ability to easily update other page owners when they link to their content.
However, many Facebook users reported that the hyperlinking feature no longer worked after they received access to the beta rollout of Facebook Questions. The change coincided with the launch of the new publisher tool, which creates more separation between status updates, links, photos and questions and means that status and wall updates now require two clicks rather than one.
The loss of the hyperlinking feature prompted furious comments from users – such as this one from Dayngr: “Tagging in status messages is gone now AND posting pictures of pages doesn’t seem to work either. So much for functionality!” Another user, Savanah Brentnall, commented: “As usual, Facebook didn’t consult with any of its top page admins to see how these changes would affect people in the real world. Dealing with Facebook is like dealing with an incompetent version of Microsoft–all of the arrogance and none of the ability. As an admin on many different high-profile pages, I can’t wait until there’s an alternative.”
However, a Facebook spokeswoman has said the loss of the hyperlinking feature is a temporary bug. “The hyperlink issue is a bug that we are working on fixing and the feature will return shortly,” she said.
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Has anyone noticed you can't adjust album privacy or status updates with friends list you created? Any articles about this?
Comment by Steve Wilson — July 30, 2010 @ 2:02 pm
nice and i agree with ur topic
Comment by fajarpagi — July 31, 2010 @ 10:13 am
The Ask Question feature is what makes me REALLY mad. Since the Ask Question button appears at the top of a fan page, it's reasonable for the user to assume they're asking the question to the page admin. However, not only does the question get added to the general facebook pool instead of to the page, but the page admin never even SEES it.
This means the user experience now looks like this:
1. User comes to product page to ask a question about the product.
2. User clicks on Ask Question and sees an update box overlayed on the page
3. User types question and clicks "Ask."
4. Question is added to general facebook forum without page admin's knowledge
5. User keeps checking page but doesn't see their question or answer
6. User wonders why product has such terrible customer service
I used the Ask Question feature to complain about the feature itself. After much back and forth with other users, a facebook rep finally stepped in and said that they would be making some tools available so that admins can see questions that originate from their page, but they're not ready yet.
I politely asked that in the future they wait to roll out page changes until the admin tools are also ready, but I'm not holding my breath.
Comment by Savanah Brentnall — July 31, 2010 @ 8:43 pm
The @ functionality actually went out the window a few days *before* the arrival of Questions, but I'm sure the two are connected.
Thankfully, the functionality at least partially returned for me over the weekend.
Comment by Bryan Person — August 2, 2010 @ 2:18 pm
lisent i have problems with mi page i canot used some think came like am not human and do some quiez and them charme for 9.99 that not fear i need hellppppppppp
Comment by freekitona69 — August 3, 2010 @ 1:29 pm