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ALERT: Facebook Password Reset Confirmation Is Fake

Share Safe IconFacebook users are currently reporting that they’ve been receiving an email that states “Facebook Password Reset Confirmation” but as usual, this email is completely fake. In fact, it’s not only fake but it also contains a virus. Facebook is currently letting users know that the email -Error Icon-is fake but they need help in spreading the word, so be sure to let your friends know!

The text of the message is as follows:

Dear user of facebook,

Because of the measures taken to provide safety to our clients, your password has been changed. You can find your new password in the attached document.

Thanks,
Your Facebook.

The message is spoofed and shows up as coming from “Facebook Support” at help@facebook.com, although that’s really not the source. Downloading the attachment to your computer could do serious damage and it could also result in a compromised Facebook account. If you have downloaded the application you should install a virus scanner and also change your Facebook password.

If your account still ends up getting hacked, you should reclaim your account by following the directions on this help page. Also be sure to let your friends know about the email scam so they don’t become victims as well.

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40 Comments »

  1. This is an old method used for many types of account, not only facebook.

    But it's good you pointed it out, too many people don't know how to protect themselves online.

    Comment by Rikesh — March 17, 2010 @ 6:35 pm

  2. i recived such a email and i tryied to let face book know but my account now is disable, i change my email address, because they use my email for the money scam, to all my contect list.

    how long my account will be disable ? also i would like to up date my account, with new email address.

    please let me know, thanks.

    please email me at

    hollyj-cm@hotmail.com

    do not send any email to my yahoo account ,because the scamer, get all my email, not me.

    i also put note on my face book walls to let all my friend knowes about money scam.

    Comment by cathy mooshabadi — March 17, 2010 @ 6:47 pm

  3. i keep getting this atleat twice in a day. I really do not understand if those hackers have no better job

    Comment by gudipudi — March 18, 2010 @ 9:36 am

  4. que mal que pasé esto =(

    Comment by Yellow — March 18, 2010 @ 9:49 am

  5. Hi,

    My son got a similar message but it was from networks@facebook.com. Thankfully we are both suspicious and sceptical and have not opened the attachments.

    Comment by Margi — March 18, 2010 @ 11:21 pm

  6. I have received 2 of these in the last few days (although I have not downloaded the application).

    On my yahoo mail page they arrive in the spam folder so I probably wouldn't see them at all but popped to my local apple mail application they show up in the 'in box'. (This may stop as I've marked them as junk.)

    What I don't understand is how they reach me at all because only the first 3 letters and the '@yahoo.co.uk' part of the email address is correct.

    If I try to send something with even one tiny mistake in the address I get a failure notice so how come this stuff gets to me.

    Comment by Angela — March 19, 2010 @ 1:39 am

  7. Old Method!

    Comment by DL — March 19, 2010 @ 5:30 am

  8. Take a Look at my video if you want to know more

    Comment by haig — March 19, 2010 @ 2:57 pm

  9. Take a Look at my video if you want to know more
    http://www.youtube.com/watch?v=Nj9Y8CIwTpg

    Comment by haig — March 19, 2010 @ 2:58 pm

  10. This is so bad that is was on the Channel 7 wxyz Detroit, Michigan TV news. Like this artical says…"it’s not only fake but it also contains a virus"

    The McAfee Security blog has a warning up that the email is a scam. If you open the attachment, you'll open yourself up to a host of problems. This includes giving the scammer access to all of the usernames and passwords in your computer, not just your Facebook log-in and password.

    This Scam Email steals everything on your computer..passwords, bank info, you name it.

    Comment by Sue Zie Que Pie — March 20, 2010 @ 4:40 am

  11. Facebook needs to do more about alerting all of us, I've had two messages now, but thank god my computer picked up a virus, come on facebook don't be so slow.

    Comment by jo hall — March 20, 2010 @ 8:29 am

  12. I have recieved two of these messages recently and i was suspicious from the start.

    Mainly because i don't have facebook.

    Comment by Rhys — March 22, 2010 @ 7:20 am

  13. how obvious was this?

    Comment by mikefas — March 23, 2010 @ 5:31 pm

  14. my mother got this message and she opened it on my laptop cause she didnt no about the virus will that do anything if u just open it

    Comment by alisha — March 25, 2010 @ 6:04 am

  15. guys need your help!!! i dissabled my anti virus and opened the attachment thinking it was real now everything is wrong with my computer. tried scanning with essot but nothing happend please tell me what to do my email add is christopherjohnavillanoza@ymail.com

    Thanks!!!

    Comment by roland — March 26, 2010 @ 6:08 am

  16. roland,

    you are officially an idiot or a troll. posting an email address as you did is a great way to have the spambots add that account to every spam list in the universe. either you didn't know that, or you are attempting to ruin christopherjohnnavill** email account.

    to others, there is no way facebook or any other site can alert you about every scam that comes out. educate yourselves.

    Comment by mike — April 1, 2010 @ 12:32 pm

  17. how to chage my password

    Comment by vanessalou acosta — April 26, 2010 @ 10:33 pm

  18. My email quarantine program at work just notified me of a quarantined message from "networks@facebook.com" that had a subject line of "Facebook Password Reset Confirmation! Support Message." It was received on 4/26/2010 at 4:54 pm MST.

    I have no Facebook Account/Page at this time nor have I ever in the past. This is obviously fraudulent. I though you all should know and please, pass the word on.

    Comment by Chaston — April 27, 2010 @ 3:19 pm

  19. hi i had an acccount in facebook but i deactivated now i want to open it agian but i forgot the password how i am going to open with this same email

    Comment by tony darmanin — May 2, 2010 @ 10:03 am

  20. how to diactivate my password

    Comment by ernan espallardo — May 13, 2010 @ 3:30 am

  21. i can't access my facebook account

    Comment by ernan espallardo — May 13, 2010 @ 3:32 am

  22. Each time I get a password reset,I get frustrated each time because the password reset doesn't work and I never reached facebook yet.

    Comment by Linda driscoll — May 14, 2010 @ 2:16 pm

  23. Somebody hacked into my Zynga Texas hold em poker account and stole all my chips and its a lot. I hope he rots in hell because if he shows his face and i will know i will whack him. I already have a good idea who you are so you better watch it AAAAAAAAAAAAHHHHHHHHHHHHHHHHOOOOOOOOOOOOOO**********

    Comment by geb bilbao — June 1, 2010 @ 9:37 pm

  24. my facebook is not logining in

    Comment by vincent — June 2, 2010 @ 12:19 pm

  25. please chat my

    Comment by vicky — June 27, 2010 @ 10:29 pm

  26. I have it installed, i changed my pass several times and nothing is happening, like there's a firewall inpenettreble on my account i installed it a few times, nothing, no changes, nothing…..

    Comment by Lazar — July 1, 2010 @ 4:31 am

  27. they hack my ps oh no!!!!!!!!!!!

    Comment by alexandra — July 23, 2010 @ 6:01 am

  28. the message for reset password confirmation no go :S:S

    Comment by hussein — August 26, 2010 @ 9:30 pm

  29. Someone changed my password, so cannot even get to my facebook pg. This has happened before. Any Help for me. dallas57049@aol.com

    Comment by joann mays — September 3, 2010 @ 5:21 pm

  30. someone changed my password

    Comment by octravious harris — September 4, 2010 @ 1:16 pm

  31. I want to know this password on facebook because someone has removed me I will find out

    Comment by velce — September 4, 2010 @ 1:42 pm

  32. I want to know this password on facebook because someone has removed me I will find out

    Comment by joNI ALBANIA — September 16, 2010 @ 11:48 am

  33. here is an email i received today
    Hello,

    You have recently requested a new password.

    You can see your new password in the attachment.

    Please note that this email has been sent to all contact emails connected to your account. If you did not request a new password, it seems that another person has mistakenly attempted to log in using your login.

    For more information, visit our Help Center at http://www.facebook.com/help/?topic=login

    Thanks,

    The Facebook Team

    Comment by Medo — September 21, 2010 @ 12:45 am

  34. i love you
    aaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooofffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffnononononononononnononononononononononononononononono

    Comment by hina — January 21, 2011 @ 9:52 am

  35. lolololoolllllllllllllllllol

    Comment by meara leluo — January 21, 2011 @ 9:54 am

  36. pls help me i no my facebook password

    Comment by chirag — January 29, 2011 @ 9:48 pm

  37. wht is the reset password code?

    Comment by iqramoin — February 15, 2011 @ 5:32 am

  38. whoz this?

    Comment by iqramoin — February 15, 2011 @ 5:33 am

  39. klhnjiokihjunhij89

    Comment by anushka makkar — October 13, 2011 @ 12:13 pm

  40. i forgot my password then i use reset password but invalid password code so wat i do

    Comment by sunita karki — November 14, 2011 @ 9:59 am

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