Facebook Calls All Hands Meeting On Privacy

-Privacy Camera-Facing increasing pressure from the media and users, Facebook has called an all hands meeting tomorrow afternoon, at 4 PM Pacific, to discuss the company’s overall privacy strategy according to sources inside the company. Facebook has come under increasing scrutiny for a number of reasons and many were left with a sour taste in their mouth following a New York Times reader Q&A with Elliot Schrage, the company’s Vice President for Public Policy.

While it’s unknown what Facebook will announce during the meeting, it’s pretty obvious that changes will need to be made if Facebook is going to regain users’ trust. The most likely change will come in the form of a temporary removal of the “Instant Personalization” service, or at the least, a shift to “opt-in”, something many privacy advocates have been calling for.

Even with the criticism surrounding Facebook’s “Instant Personalization”, many privacy advocates want further changes involved with Facebook’s new social plugins, as many of them function when a user isn’t logged in and there’s no way for a user to opt-out from having their data being tracked. While we have our own opinion as to what changes Facebook should make, it’s clear that Facebook is feeling the pressure and thus the reason for holding tomorrow’s meeting.

We’ll be sure to keep you updated as the story unfolds.

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Comments (82 Responses)

Facebook User - May 12th, 2010 at 4:14 pm

yes!

Too late. Fooled me twice already. I’m done with you Facebook.

So it appears they are listening. But what wi;ll they do beyond that?

facebook = fakebook

They’re doing their standard playbook. Overreach, then back-pedal a little. Repeat every six months.

Bob Dobolina - May 12th, 2010 at 5:37 pm

Regain users’ trust? How? They make their invasions of privacy retroactive to include old content, so just how are users supposed to trust them? I think Facebook has definitely proven beyond any doubt that they will never be trustworthy.

Too late for me, as well…left! Other friends left today as well. It’s been crazy the privacy issues…and their plans to go further…like some greedy mogul. $$$

People are never happy making others happy and having $$ –they want ALL the $$$. Sad.

Buh-bye.

This was announced minutes after Leo Laporte deleted his account live on “This Week In Google” (www.twit.tv)

Compare Facebook’s reaction to the current crisis to Google’s reaction after launching Buzz earlier this year.

Google scrambled and apologized, and had major fixes implemented within 48 hours.

Facebook gave a cocky shrug. Now they’re wondering why there’s a ‘kill your Facebook page’ backlash?

They may call a meeting and may rectify the situation in the short term, but if history is any sign, it’s only a question of time before they start crossing the line again.

The Q & A in the New York Times was stunningly rude and insensitive to our concerns. Don’t miss it.

Too late. The users are revolting.

Total Casual - May 12th, 2010 at 6:03 pm

4PM meeting: “how do we improve the public’s privacy”?
secret 6PM meeting: “how do we continue selling everyone’s info without non-payers finding out?”

Whatever. I deleted my account on Monday.

Too late, Facebonk! Plans are underway to replace you.

http://www.nytimes.com/2010/05/12/nyregion/12about.html

> Too late. The users are revolting.

Thank you. Win-the-internets points if it was intentional.

(I had mostly forgotten the old “The sisters are revolting” joke about feminism. Damn, only two search hits. Must be really old.)

Too late, FB! My friends and I already deleted our accounts permanently! You screwed up one too many times for our taste.

Guess we’ll just have to wait and see. Privacy protection is important.

I think Diaspora, referenced in the link above, had EVERYTHING to do with the timing of this. Big threat.

Tomorrows meeting - Okay everyone, we need ideas on how we can pass these concerns off as a good thing for our users. Dont forget that any “personal” data entered on our website belongs to us and we can share it however we want.

Leo Laporte openly deleted his account on TWiT this week, and I think a lot of others will follow in his footsteps. I know I’m real d@mn close to deleting mine, as well.

Disabling Instant Personalization is a start. Removing “Like” buttons is the second part. Then, let me hide my interests from other people if I wish. You can still have me share them with other sites after I’ve given my consent. You can even do a lot of data mining with them behind the scenes.

This whole thing where you go to a website, and it does something on a completely different website, didn’t we use to call that cross-site scripting and think it was bad?

I’ve been on the to and fro-ing for some time regarding facebook. What I’ve read recently about their mutating privacy policies have swayed me towards deleting my account. But if a reform is on the horizon, I might hold out a little longer to see what gives…

Whoops… I meant *on the fence*

Facebook can bl*w me—I’ll create an account when they start paying me to do it.

Im pretty much ready to delet my account.. then i tried and realized i had to google on HOW TO DELETE MY ACCOUNT!?!?! I will never EVER trust facebook again. Ive deleted all my photos. I tried chaning my birthday to a fake one, and weeks later, low and behold… facebook changed it back. THAT IS NONE OF THEIR FREAKING BUSINESS! Diaspora here we come!

Facebook should simplify: just say everything users post is public; and to monetize, offer the choice of a free version based on sharing their info with marketers, or a paid version with no ads. Black or white, no fussing with settings or updates. Done.

Too late. I just wrote about why I deleted my FB account after my THIRD attempt with Facebook (http://omitneedless.com/2010/05/11/delete-facebook-account-forever/).

As others have already said here, it’s too late. Zuckerberg simply can’t be trusted. The ONLY way I would ever consider rejoining FB after their gross violations is with these three stipulations.

1. Zuckerberg is out of any central command and control.
2. Facebook is bought by a company with a reputation for at least CARING about privacy (i.e. IBM, Microsoft).
3. Complete reversal of all the 2010 privacy breaches AND the simplification of the entire privacy control panel.

If that ever happens (doubtful), I’ll reconsider. Until then, FB has lost another ‘tech’ guy from their ranks and I intend to persuade as many of my non-tech friends as I can to get out while they still can (I foresee the day when FB disallows account deletions… remember… they almost tried it once before).

Is it me or did none of the previous comments sound any too happy with Facebook? I got to say I agree and it’s a real shame!

Facebook and social marketing became to big to fast - now they think that they can do anything that they want. Well, they are WRONG and if the previous comments are any guide it certainly sounds like they are going to hear it.

Honestly, Facebook is as private as you make it. You can keep yourself hidden, only put on as much information as you want and only allow certain users to access whatever you want accessed. Complainers just don’t know how to use it properly. I like Facebook the way it is and am happy to have access to friends and family. It’s what I want.

Pfft. I’m sure the devil makes compromises from time to time as well — when his ship is clearly sinking! Facebook has a 5 year record of unethical, and as far as I’m concerned, criminal behaviour. I was one of the 400 million users naive in thinking that I was safe - while all the while over the past 5 years - Facebook has been setting lures and traps for users & businesses alike. As far as I’m concerned, there is absolutely nothing Facebook could do to regain my trust. The love is gone. I’m out forever. I’d venture to say that people will still continue to delete their accounts and those who already have will never come back. This isn’t a religion, people. It’s just a freaking Social Network - and not the only game in town. Next!

PS: If I were a business with a website - I’d be scrambling to remove any associating links with Facebook. I would be embarrassed - foremost. I would also be worried about actually losing business! I refuse to circulate any links from websites that are associated with Facebook - and trust me, I am not alone. FB screwed everybody over. Nice one. What a schmuck!

@MARY~ “Honestly, Facebook is as private as you make it. You can keep yourself hidden, only put on as much information as you want and only allow certain users to access whatever you want accessed. Complainers just don’t know how to use it properly…” (END QUOTE)

Mary, you’re living in the dark, sweetheart. FB has changed their privacy settings and they are using your private information ALL OVER THE PLACE, linking you to things you have no idea you’re being linked to. READ this article~ http://www.wired.com/epicenter/2010/05/facebook-rogue/#ixzz0nloQgl9w

I just discovered tonight that FB is sending ‘Friend Suggestions’ to people IN MY NAME that I did not send. I was on my daughter’s account and there were 3 of MY friends on her requests page that were “suggested by” ME. FB is taking things WAY TOO FAR. If they don’t straighten up and fly right, I AM OUTTA HERE.

stevenbird68 - May 13th, 2010 at 2:31 am

Facebook should simplify !!!!

Assuming this is not just a rumour and a real meeting, I’m hoping for the best but not holding my breath. If anyone will actually be at the meeting, please ask them whether Facebook would be willing to take a common-sense approach to privacy by adopting a rule along the lines of “anything PRIVATE shall never be made PUBLIC”, which is the premise of my group, here:

http://www.facebook.com/group.php?gid=122212854462445&ref=ts

There’s more details in the group but that sentence outlines the gist of it. If you agree with this and want to support the measure, please join the group, and spread the word!

Fascinating. I’ll be waiting with bated breath for the results from Maverick Zuck. :)

While I can totally understand those whose perspective is “First time, shame on you, Next time, shame on me,” I think that Facebook has a reasonable chance of course-correcting.

350M users engaged in a comforting workflow, anchored by real social nets, is a measure of something sustainable.

Plus, I would argue that while the company’s ethics and values are very much in question, they also have executed their product side as well as a company like Apple. It’s harder than it looks to execute so much on that scale.

In fact, of the major social, mobile platforms (iPhone, Android, Facebook, Twitter), only the Facebook Economy has yielded $100M+ revenue companies (e.g., Zynga), which as a platform guy, is a core metric of success for me.

To be clear, I personally am skeptical that a tiger can change its stripes, but there is past precedence for potential brand disasters leading to brand affirmation outcomes (e.g., The Extra-Strength Tylenol poisonings crisis in the 80s).

Is Facebook a Brand that You Can Trust?
http://oreil.ly/8xySuW

Cheers,

Mark

I hope they will make it simple, user-friendly and allow us to maintain our privacy with no hassle.

does anyone commenting here *not* live in their parents basement? I didn’t think so.

Interesting that I can f-connect to this thread! Facebook changed the way we are using the internet for ever, Im thankfull for that! Imagine how the internet would have looked like without them! They might do something wrong, but they did a hell of a lot good as well and for me that outweights the bad things by far! AND I´m sure they will come to grips with this Problem.

FYI to the world: If you’re not paying for the service, someone else is–and you are generating content or supplying a consumer market segment. Don’t complain about free services—or find an alternative that’s supported in other ways.

I am here to sell ur photos and Information for the highest bidder suck it bitches

This is not just an issue of privacy, it is an issue of ownership. Our data and the contributions made to Wikipedia which are also being raped with our privacy are in the continued gift of audiences/ users. Facebook… See More’s only asset is the inconvenience of migrating to alternative places to communicate, which Google or maybe Diaspora will inevitably now improve.

I still believe Facebook’s strategy is flawed in it’s attempt to monetize an ad model rather than accept it has merely and inadvertantly invented a new form of ubiquitious communication medium which we may all have to accept is chargeable. FB’s approach is like BT/ AT&T/ Skype/ Verizon etc. deciding to impregnate our telephone calls with ads based on what we discuss on the phone.

I’m impressed though with those publishers who are challenging this as most US publishers are apparently sitting on their hands in case FB gets away with it and they need their ‘likes’. Facebook will inevitably IPO or more likely sell to Microsoft within months (probably to coincide with the ramping movie hype) and their momentum is overwhelming.

In my opinion though, it is another Emporer’s new clothes model wherein the graffitti wall format is inelegant and therefore dumbs down any serious brand advertisers and for the social version of adsense, I think advertisers will eventually realise noone clicks on the ads at any serious level. On an 80:20 rule, FB is the 80% and the 20% is outside the platform… this will become increasingly apparent. Or FB is a Chris Anderson ‘Long Tail’ and ‘The Head’ hasn’t properly materialised online yet… (Trad media moving/ converging online…) –

Bottom line, is it is our data and Facebook is cashing cheques in essence with something it doesn’t really own. It’s a bit like someone passing round photos of your daughter without asking first. They don’t own the photos and even if supplied in confidence under a relationship of trust, to distribute them without express permission is something I find highly distasteful. I think this is a PR catastrophe for Facebook and their scale may secure them from complete disaster, but they will now have Governments crawling up their backsides and noone will really trust them ever again. All for the sake of old fashioned manners and a little patience.

Fulver Sprong - May 13th, 2010 at 7:42 am

All these facebook fanboies, can take a hike. I never fell for the whole fluffbook crap in the first place. Its simply AOL all over again, but with a Murdock like goon at the helm. Farcebook is over, move on, nothing to see here.

I worked for a company that was the unquestioned largest internet site/service on the planet at one point years ago. Magazines and analysts said they owned the internet and no one could challenge them. They became drunk with such power and massively over-monetized everything. They made it incredibly difficult to leave or privatize yourself, and set the defaults on the users to be bombarded and ads and their info was shared to the point that congressional hearings were held over abuses. They hid account settings and routinely put things on your computer without telling you–while publicly saying they didn’t do that. A few short years later that company is all but gone from the scene, is widely scorned–and most of the many things it paid billions for are completely gone–as are thousands of former employees who lost their jobs.

See a pattern here? Do you really think your mom or grandma knows how to properly change her privacy settings that FB defaulted to Wide Open using deeply hidden and very confusing settings? The short history of the Internet is littered with previous stars who thought they were invincible reading their own press, and are now completely gone. As hard as it is to reach the top, it is much more difficult staying there.

I think FB’s privacy approach is simply outrageous and atrocious.. and until Congress gets into the act puts the “fear of god” into ALL greedy corporations who sell users’ info just to make a buck, nothing will change..

a law should be passed that simply says NO corporation, NO website, can share users’ info with any other entity for any reason, unless EXPLICITLY authorized to do so by the user, always on a opt-in, not opt-out basis…

it’s not that complicated.. what Congress is waiting for to act here only god knows… (has FB now also started pouring money into Congressional campaign coffers? I mean since this form of corruption has now become as American as apple pie…)

I still don’t get the controversy. Yeah FB should “default” to having less info public, but the only thing people can see of me from the outside (without at least being a friend) is my name and my hometown. I could even drop the hometown and make my name an alias if I wanted.

Their privacy options aren’t the most intuitive, but there’s “how does my profile look to others?” functionality that works perfectly.

Am I thrilled about their privacy stance? Not particularly. Is FB a valuable tool that educated people can use and keep their info private if they wish? Absolutely.

Time to be responsible for your action FB and time to spell out your privacy stance for the non-technical users out there. This is an amazing opportunity for Zuck to stand up and do the right thing. Could go from villain to hero with a few basic moves.

Let’s face it. Facebook grew organically and people jumped on the bandwagon, sacrificing (as we all do) privacy for convenience. Often, throwing common sense out the window. Perhaps we didn’t realize the privacy implications of Facebook’s Petrie dish of experimentation … or even who FB was “in bed with” as we handed them our trust… but we checked the boxes and handed ourselves over willingly.

Nevertheless, I sympathize with FB — as they figure out how to jerry rig the system to build a more robust business model, protect privacy and create an understandable user interface within which users can control privacy. Based on experience, that ‘aint all it’s cracked up to be — and it won’t happen in a few basic moves. Especially considering the “interests” who fund FB.

Whining aside — don’t like it? Don’t wait for FB - do something. Take the time to change your settings, leave, or do something positive - like helping people understand FB, their participation options and how to adapt. This is what Nick (All Facebook) does each day (Kudos Nick - I don’t comment often but am a huge fan). It’s also what people like me do for clients every day as part of the FB network. Don’t expect someone else to do the work for you — be a part of the solution!

That is all.

I would have thought that the correct thing to do here would have been to make this meeting public in some way, rather than keeping it private.

meh…

The Zuckster has done his BWC for year after year.

FB TOS changed from “what you share on FB stays on FB” to “don’t share on FB anything you don’t want shared with the world.”

Instead of a few honorable privacy controls, FB has tens of privacy settings (each opt-out with each site rewrite and new ones added each site rewrite).

FB will enjoy their stay, I’m sure. Anything you get for free, is worth about what you pay for it.

If Beacon 1.0 pissed everyone off, why would they launch Beacon 2.0? Jeeze guys!

I find it interesting that just about everyone complaining about Facebook is logged in here using Facebook Connect.

What many people seem to forget is that we use Facebook for free. Facebook gave us an incredibly powerful tool for connecting with friends, customers and business associates, and it’s changed the way we do everything. Now, they’ve finally figured out a way to make money. Isn’t that what companies are supposed to do in this (and any other) country?

Each and every one of us created Facebook profiles of our own free will. The information that we posted there, we posted knowing full well that it would be out there, privacy settings or no, for The Internet to see. If you don’t want information about you open for the free world to see, then don’t post it. Period.

Diaspora is a cool concept - but YOU ALREADY “own your own data”. Who do you think created your Facebook account and put all that info in there? Was it Zuckerberg? I don’t think so.

Remember, we are talking about the internet here. This is a free, public website with hundreds of thousands of people sharing stuff every day. It’s designed for REVEALING and you knew that on the way in. If you want to keep something private then keep it private.

I wish that like Mitch I could be done with Facebook. Alas, what I find most useful about FB and what I do on FB is post interesting news articles and read news articles that my friends post. I hardly ever give updates about my social whereabouts and instead use Facebook as a way to post what i find interesting so that I can solicit comments from my friends. This is probably not the way most people use Facebook but it’s the way I use it and it’s the way I am able to discover news that I should be aware of. I do wish I could either get rid of FB or FB changes back its privacy policy to that of years back when it first began.

Zuckerburg has been screwing people over since the beginning…

“Privacy”? HA!

With Facebook, it’s more like PIRACY!

Let’s hope for some actual answers today. A full conversion to opt-in would be best for users, but advertisers don’t want that.

Facebook seeking to regain users’ trust – Like virginity you lose your credibility only once!

This has been a recurring theme with facebook - I was just reading Tara Hunt’s “Whuffie Factor” and she talked about how facebook lost credibility a couple of years ago and workd hard to regain it. And hello, here we are back again.

It’s scary how they keep making quiet changes every few weeks and no one really knows unless they’re on top of it. While I like the idea of social integration, privacy is of foremost importance and there SHOULD be an option to opt out.

Buck up facebook, you can’t get away with whatever you want. Tia @TiaSparkles

I deleted my account not because I was worried about my privacy, but because Facebook has demonstrated that it doesn’t understand that one of its early strengths _was_ privacy. They’re strangling the goose that laid their golden egg because they really don’t get that TRUST is a huge asset, and I see no evidence that they will not continue to squander that trust. Facebook is dooming itself to eventual failure, so why should I waste any more time using it?

It is the USERS who are abandoning the company, because is run by douche bags. Calling an all-hands meeting isn’t going to solve that problem.

-danny

I for one can’t wait to see that selfish prick Mark Zuckerberg lose all the Facebook faithful to a true Open Source solution like Diaspora. We banned Facebook at the office and have seen a 12% productivity improvement because of it, with precious few complaints from our staff. I highly recommend this to any IT manager.

Bill Zanzabar - May 13th, 2010 at 6:00 pm

Gathering information under one privacy policy, and then releasing parts of it under a new policy is nothing less than FRAUDULENT obtaining of information by misrepresentation. This is only obscured by the fact that they gather “X” amount, but only release a smaller “Y” subset - but it is no different.

A company that gathers information under a given privacy policy is ethically and legally REQUIRED to treat ALL of that information in the manner prescribed in the original policy - unless the user specifically and positively consents to its release or use in a wider manner.

Facebook users should realize that Zuckerberg et al. are just a bunch of cocaine-addicts anal retentive. That’s why they have no scruples to play with people data and accumulate them.

Why does Facebook have this need to be EVERYTHING??!! They were a good site for sharing things and catching up with friends… Why be more than that? The more they try to get their hooks into everything I do online, the more I want to delete my account. Facebook, stick with what you did good and what brought people to you in the first place, and give up on owning the web….

Guess what Mr.Zuckerberg? There are plenty of upstart social networking sites out there that could provide just as many features for FREE while maintaining our privacy.
You lucked out with FB, but it will burst just as fast as the dot.com bubble did. And you’ll be stuck with all those advertising contracts and NO subscribers.
YOU HAVE ONE WEEK, then I bail … and I WILL NOTIFY MY OVER 500+ friends … now if you know anything about statistics, that’s 500*n, or even exponential.

True, it appears we need to think past facebook. It’s going to be a good example going forward of misplaced trust.

It’s too bad because it started out as a decent idea, but just sold out for the bucks.

Too late. We like the diaspora.com idea.

FUCKFACEBOOK - May 14th, 2010 at 2:11 am

Everything Facebook reveals, I remove from my account. If they keep it up, they will remove my account and I’ll be done with them.

To be honest I find it hard to believe that Face Book has fooled some many intelligence people for so long.

I’ve already removed all information and will delete my account during the weekend.

Hello Google Buzz (maybe)

Too late Facebook

sick to death of the friend suggestions from totally spurious random tenuous links.
Not happy about the hoops I had to jump through to try and ‘privatise’ my info.
Just used the HELP CENTRE on facebook and searched for DELETE ACCOUNT
All things being well (and I shan’t be holding my breath) the account has 14 days and counting before it is consigned to nothingness.
End of FB for me thank goodness.

I’m outta this megalomaniac whorehouse.

Mark Roberts - May 14th, 2010 at 9:38 am

You guys are f’ing ridiculous. You want online privacy? Pull the plug, go back to newspapers, and dust off your stationary. Just shut up already about facebook, google, and your unsatisfactory experience on the internets.

First their was FB with the “I” (for Intelligence or Investigation) behind the curtain. With the new changes Facebook added the “I” revealing its TRUE NATURE “FBI”. Since its office is in California CA we can also add the “I” to make it “CIA”. Wake up people.

Even if Facebook resolves its privacy issues now, to the extent that “everyone” wants to join or rejoin, it will repeat the same privacy deprivation in the future. It will be the same abuse of trust and privacy rights, if not far worse. This is the inherent nature of social networking in gerneral and there is always a risk that a once trusted, or even trustworthy, network site compromises its patrons. But, after all, that’s what we get for NOT thinking!

Facebook USER - May 19th, 2010 at 10:25 am

U should have a privacy setting that asks the person being tagged in the photo if they want it o be displayed!!! or a setting that allows u to block certain things!!!

We apparently will never learn from the European model of requiring companies to use opt in. American culture allows corporations to do most anything in the name of the almighty dollar and that includes trampling all over our privacy. Congratulations to all those who don’t want laws and regulations on the Internet (or anywhere else).
Mr. Zuckerberg has been quite clear about his beliefs about using our information. His statements have ensured that I will NEVER put my information there. I don’t trust someone that is so clearly out for his own interests, with so little concern for ours. The word missing from his vocabulary is ethics.

Facebook/Fakebook is the reasons for the Haterate between the civilization after allowing the day agaisnt the Last Prophet Muhammad SAWW ……Facebook u must undertand the difference between freedom of speach and Moralities/or Humanrights…… By simoly allowing others to hurt others Human is not at all justified…..so after not condaming the Everbody Daw Prophet Muhammad day ,,,, from now InshaALLAH every Muslim in the world will say to u GOODby FAKE BOOK

GOOD by forever ….

lets make the love go round as one love.

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