When trying to install new applications Facebook users are being prompted with a screen which says “In order to perform this action, you must confirm your email address.” It then tells the user that a confirmation email has been sent to their email address and to enter the confirmation code. No code is being sent The email notifications are then substantially delayed and thus no applications can be [easily] installed.
I’m not quite sure if this is a new layer of security that Facebook is adding but it is preventing from any application being installed by a user. I’m not sure how long this has been going on but it will most definitely impact installs over the next few hours. Personally I have no idea why this new dialog box appears but so far I have not been able to install any applications.
Currently, existing applications are still accessible but now new installs can be created. That means any cost per install campaigns being run by ad networks will be losing money during this time and application developers will be not be able to obtain any new installs. If you’re are one of the fortunate applications that are adding upwards of a million or two million users a day, one hour of downtime can mean a lost of over 50,000 users.
Are you experiencing these errors as well? Let us know! We will be updating this post once we learn more about the error taking place.
Update
It appears that applications can be installed if they are found through news feed stories but not if they are installed from application about pages.
Update 2
It appears that the email is being sent out in a delayed manner. What’s still not explained is why that box is popping up for existing users. The email being sent says:
Hey Name,
You recently registered for Facebook. If you are prompted, please use the following confirmation code:
———————————–
Code #: 1234569234225
———————————–Or visit this link: [Link to confirmation page]
![[Inside Social Apps 2012]](http://www.allfacebook.com/wordpress/wp-content/themes/allfacebook2/images/ISA2012_336x100_F_RegisterNow.gif)
![[AllFacebook Stats: Facebook Analytics for Your Business]](http://www.allfacebook.com/wordpress/wp-content/themes/allfacebook2/images/stpro_allfacebookstats.gif)
![[How can Facebook change your business?]](http://www.allfacebook.com/wordpress/wp-content/themes/allfacebook2/images/FMB_A_MAY2011_336x100_F.gif)
Im seeing it too. Is it that hard for them to actually test stuff before they roll it out?
Comment by Facebook User — April 1, 2009 @ 7:44 pm
Is this yet another April Fool joke?
Comment by Ahsan — April 1, 2009 @ 8:41 pm
Do they really need this level of security to install an app? It’s enough of a deterrent to make me not want to install an app unless it looked really appealing. Someone will start a group, and this new “feature” will be gone in a week anyway.
Comment by Jimmy — April 2, 2009 @ 12:57 am
Actually, the more massive failure is not this bug, but the fact that Facebook is seriously discouraging people to install apps from about pages. Taking into account that most of the abuse comes from applications spamming users' news feeds for no reason, it seems that Facebook is taking another step to further devaluate the app platform. This screws over developers who get users from the app directory but it rewards applications that continue to spam all my friends with pointless updates everytime I interact with it.
Comment by Udo — April 2, 2009 @ 2:49 am
Yesterday I tried to intall the Pandora app and got this error. Don't know if I'll bother to try again.
Comment by Cartophilia — April 2, 2009 @ 7:59 am
My issue is that I can't even access my page to make edits, because I am prompted to enter the confirmation code. However, facebook doesn't recognize the confirmation code and I'm unable to resend it to my email address because facebook gives me an "error" error message.
So, I either have to create a brand new profile (read = annoying!!) or wait until this is fixed. This is frustrating!
Comment by KS — July 31, 2009 @ 8:59 pm
It's all fake use it on your risk!!!!!!!
Comment by prabhjot singh — September 18, 2009 @ 4:36 am
please resend my confirmation because i accidentally erased it yesterday
Comment by melisa — November 28, 2009 @ 6:17 pm
i dont know my confirmation code so how i know that
Comment by maira maham — December 2, 2009 @ 4:08 am
I joined facebook on 27.12.09. I received a confirmation code by mobile. Everything was working at first but now I cannot access my account because the code is no longer recognised and I cant't seem to get any further than that blue box.
Comment by christina barker — January 13, 2010 @ 3:15 am
Unable to get the confirmation email to come through what is going on?
Comment by Annie — January 13, 2010 @ 2:05 pm
how do we confirn my application in my facebook?? how because ask the computer please try again later?? what the solution?
Comment by trishua fransio — February 9, 2010 @ 9:10 pm