Last week I announced the launch of our Facebook Tutorial series. This week we are expanding our efforts to turn AllFacebook into a central knowledge center for everything related to Facebook. As such today I’m announcing the launch of our Facebook Help section. It’s pretty simple and straight-forward. It also may be completely idiotic! The goal is to answer anybody and everybody’s question related to Facebook.
I know that there are millions of people looking for answers to Facebook but you would figure that most of these questions are repeated frequently. While Facebook has their own help section, there are still a lot of questions that go unanswered. For all those questions, we are releasing the AllFacebook knowledge base. Honestly I am already expecting this to quickly turn into an overwhelming experience but that’s why we have interns at the ready!
I’ve also created a nice question parsing tool to filter out many of the questions being asked. I’m sure thousands will fit through the cracks but thankfully there is a back-end system to manage all this! If you have a question about Facebook go ask them! While I have the feeling that we will be bombarded with questions, it really doesn’t matter. From the easiest to the hardest, come ask them!
The goal is to answer absolutely every question. I think there are a lot of people that want their questions answered so let’s get started!
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make sure to have tutorial about privacy settings.
Comment by Henri — September 29, 2008 @ 4:01 am
Brilliant guys. Thanks for this and the tutorials. I echo the privacy tutorial needs too.
Comment by dbrowell — September 29, 2008 @ 4:51 am
Will you be replying directly to the author of the question or posting them here?I had sent a question in on Monday, and haven't seen any answers at all here, not just to mine.Thanks!
Comment by Steve Wilson — October 1, 2008 @ 8:13 am
Why did you do away with the status updates of friends when you sign on…..this have to jump all around is nuts….it makes me not interested in Facebook much anymore….I like the way it was…..can you help?
Comment by Judy — May 4, 2009 @ 2:43 am