I have been having sporadic problems connecting. Often, if I click the refresh button in my browser, I am subsequently able to connect. It’s worth a try.

I manage the profile for Classified, one of Canada’s top hip-hop artists in Canada, and his page has been unavailable for a week as well.

With 26,000 fans, it’s our primary way of communicating with fans, and not being able to talk to them is really hindering my marketing plans.

It’s definitely woken me up to the fact that we all need to be more proactive in building our own databases outside of social networks.

It’s super frustrating that FB isn’t telling us anything about this. It makes me worry that we’ve lost our page for good - although I’m still able to send updates to fans and access the back end of things. It’s strange.

Hopefully we’ll get some info and hopefully a solution out of them this week.

I have not been able to access my account for one full week (since last Saturday night, on Oct. 3rd).
Sent more reports and emails to FB’s customer service (there’s an oxymorin for ya!), and not one reply. I highly doubt now at this point, that whatever the problem is will be abled to be fixed. Apparently they have no backup either. It took them 3 days before they even admitted there was any problem, and they have continued to ignore, neglect and trounce on us members, YET –they have the time and gall to announce and release new FB Apps instead? http://bit.ly/17l2me , as well as Tweet about everything but this mess on their Twitter page? ( http://twitter.com/facebook ) Ugh!!

I am able to access my account, but have been having a lot of difficulties with layout and positioning of various components (since Wednesday night). Also have been clicking on emails with links back to Facebook and not arriving where I’m supposed to be! I thought maybe I was in some secret “test group” of a new layout, but the more I’m hearing of problems like this, the more I think I’m just in FB hiccup hell!

I’m one of the ones affected….it’s been 7 days and counting. It’s beyond ridiculous at this point.

I haven’t been able to access facebook since Sunday October 3, 2009, which means tomorrow will be a whole week!
so, so sad!

My account is apparently on this database. It’s been inaccessible since 10/3/09. Facebook support is non-existant. Repeated attempts to contact them have gone ignored. They haven’t posted a status update since Tuesday. I’ve created a new account. It wiil allow me to reuse my username which should not be available.

Day 8 now with no access. I am guessing many people have no idea whether or not their friends are having login issues, since you would actually need to try to look at their profile. Really disappointed in they way FB has handled this. Truly, this is one of the worst customer service experiences I have ever had with any company paid or free (including other freebies like yahoo and youtube - both of which used to hold the respective #1&#2 worst customer service spots in my personal rating system), and that is saying a lot! Will I stay should I ever get back on? Of course, that is where my friends hang out so I will be there too. That said, it will be a long time before I have anything good to say about the site or the company again and I sure as hell will not be relying on it to store contact information for family and friends going forward.

I also haven’t been able to access Facebook since last night (10/9). I was able to access through a “facebook issue” link but eventually it kicked me off when I attempted to go to my “home” page. At first, I was getting a message saying that there are site issues, not it is saying due to site maintenance.

I have this page bookmarked when I get the account unavailable for one of my friends http://www.facebook.com/help/contact.php?show_form=profile_unavailable It usually shows within the hour.

I have been down for a full seven days now, Site maintenance. I don’t believe the company line. Something big has happened and it has Facebook scrambling. I follow it on Twitter and every day there are more people locked out. It seems to have started on the 3rd but there are people getting the site maintenance for the first time every day. It’s a bad situation getting worse and it’s my opinion that Facebook is scrambling so hard to keep the rest of the users from getting knocked off that they don’t have time to fix the problem for the users that are already booted.

Farmville is very frustrating, I am ready to just let it rot and find a site that actually is capable of what it promises. I worked very hard to get to the level I am on, and am losing money and crops because I cannot axcess the site. I wonder, does anyone know of any other web sites that offer games?

I can’t access Facebook, this stinks, my cousin told me tonight that she had tried to email me but my profile is not available and can’t email me through Facebook. Which abyss is all of our profiles hiding in. Everyone else that I have asked that I work with and friends that I have talked to don’t have any problems accessing. This is just so weird. A fix after 24hours what a joke that was. Someone at Facebook must know what is going on. As much as I hated MySpace I hate to even say that I have been one of the ones to log in at least the people that I have been trying to get in contact with can be found and they can find me. I hope that once this problems is fixed that Fb goes back and learns more about customer service and the importance of COMMUNICATION hence the entire reason that we all use FB to begin with.

yes, my wife had this same problem, it took 2 or 3 days to get back to normal..

this has been happening for the last month for me… its either the afore-mentioned problem or just IE telling me that it can’t access the website because it is not available or does not exist. and firefox/chrome almost always loads a page of source coding gibberish which looks a bit like the wingdings font. HELP!!!

i haven’t been able to access my account since Sunday(last week) i tried to email them but i got no luck,it’s really awful situation i have long distance family members and friends ,the facebook was a really good way to keep in touch with them .i really hope that they’ll fix this problem soon .

YES, I am one of the poor folks that cannot access FB! Going on day 8 now and I’m still getting the maintenance error message. I cannot believe FB hasn’t emailed me to let me know what is going on. Terrible customer service! I’m probably going to start a new profile later today. I’m in central Florida, by the way.

There is also a problem myself and many friends are having being unable to see our friends list and in many of the applications, unable to send requests since there are no friends listed in the “send to” area.

Been over a week for me, am very frustrated.

i have been invited on as a friend. by anna farara

I’ve been having issues with posting. I can get on FB, but it sometimes won’t allow me to respond to a post. Also, it’s been difficult to suggest friends. Lots of little things that are driving me crazy. I ran everything I could on my laptop to straighten it out, but no results. Glad to hear it’s not me.

I have not been able to access since October 5th, I’m in Iraq and all I want is to be able to see my friends and family. This is so lame, it seems very odd, that I have no issues with getting to the site, but once I log in, it is only my profile that is locked out. There are others here that can access just fine. What is the deal?

It’s been over a week now since I first noticed the outage, and I am frankly disgusted with Facebook’s near-total lack of response to the issue.

This is dumb. How can so many customers be having an issue and there not be a formal statement as to what is happening and when the issue should be resolved? Nice to know that the site is worth billions of dollars and they can’t spend a little on customer service.

oh woop de fucking doop, you get 50 questions a day - who wants to know that..? is this a report or an ego massage for yourself??

Yes, it’s been a week. This sucks. No access, no information, no customer service, nothing.

It has been a week plus for me now. They are trying to break me of my facebook addiction. THANKS FACEBOOK!

Me too! This is infuriating. My account is linked to my business account and I do our “product page” updates from it so its really affecting me. Any updates at all?!

I have been unable to access since the 3rd as well.

Highly disappointed.

I’ve been locked out, getting the “site maintenance” message, since Sat., Oct. 3.

8 days and nothing

Facebook customer service sucks. Bound to lose a lot of followers and trust on this one

I also have been locked out since last Saturday. I have sent a few emails to support but no response. I actually hacebeen using FB for personal and business networking, and it is a major dissaointment in they way they are handling this problem. If they just were to say we have lost all of your account info due to..whatever. I would just set up a new acoount a refriend all my freinds and swt up a new account, pain in the A? yes but would rather do that then be strung along. My company even advertises on the site, so you would think…..saying all that I have bben much more productive at work the past week

This has been as issue for about 6 weeks. I have even moved to Foxfire, but it doesn’t help. All I get are symbols–sometimes over 1/2 the page, sometimes all the page. IF I am able to log on, I cannot do anything. I just get a message telling me that I am not connected to the Internet!

Since I am not paying for the use of the site, I figure I don’t have a right to complain. However, I wonder if advertisers realize that their money is wasted.

I’ve been locked out for at least a week now and profile is not accessible to other users. Really sucks. This is an important tool for staying connected and communicating.
Fix it already!

Me too - unable to access FB for over a week now. I live in Australia and most of my friends and all of my family is in the US - FB is a communication lifeline for us. After this (assuming there is an “after” … it feels pretty hopeless right now) - I won’t depend on FB nearly so much. I’ll go back to regular blog updates and mass emails of photos, etc. When friends try to access my profile (say, to try to wish me happy birthday last week … sniff, sniff) they get a message “Profile Unavailable. Sorry, this profile is not available at the moment. Please try again shortly.” It is astonishing to me that FB is so unresponsive. We may only be a smidgen of the total users, but have they never heard of the customer complaint iceberg?! And think of the impact to FB service resources by NOT communicating proactively about this issue! This will certainly damage their reputation.

Yup unable to access since 05/10 and facebook have been very quite about it. I think our accounts have been compromised and fb are desperately trying to keep a lid on it. I will be cancelling my acc if it ever comes back

8 days for me,still nothing!!!!!!!!!!!!!!!!!!!!

Its been two weeks with no access, only a site maintenance message indicating that the site will be back in a few hrs. I will be looking for a new platform to connect with friends & family. I have given up on this poorly run site.

Two weeks with no access, only a site maintenance message indicating that the site will be back in a few hrs. I will be looking for a new platform to connect with friends & family. I have given up on this poorly run site.

October 12, 2009

As part of the crowd of FB users who are unable to access FB due to “site maintenance issues,” my morning web browsing now incorporates looking for updates & any news of FB. Thank you, Caroline McCarthy, for your September 16, 2009 CNet News.com article. I just sent the following comment via the Facebook Site Maintenance issues feedback site:

Still having site maintenance issues, since late Sat Oct 3/early Sun Oct 4. Current day/date/time is Monday Oct 12, 8:02 am EDT.

In a prior comment I wondered if the person handling the errant server was on vacation. To my amazement, I just found this info in a CNet News article by Caroline McCarthy from September 16, 2009: “Zuckerberg’s blog post also highlighted a new trend in his rhetoric about the company he founded in 2004 as an undergraduate at Harvard: They run a tight ship. Or at least that’s what he says.

“The site we all use every day is built by a relatively small group of the smartest engineers and entrepreneurs who are solving substantial problems and each making a huge impact for the 300 million people using Facebook,” he wrote. “In fact, the ratio of Facebook users to Facebook engineers makes it so that every engineer here is responsible for more than one million users. It’s hard to have an impact like that anywhere else.”

Well, Mark, this past week-plus has had QUITE the impact for what I can only imagine (since FB is not talking about this situation publicly) to be a large number of Facebook users. PLEASE communicate what the problem is! PLEASE let us know if it is better that we bite the bullet & build new accounts OR just stop checking to see if we can log in, if there are security issues that we need to address, etc. If you were doing more to address this PUBLICLY in an ongoing fashion, you wouldn’t be getting flooded with emails, phone calls, bad press and angry blogging.

–Rose

ya have that problem aswell.. it’s so lame but it’s driving me crazy

8 days. *sigh*

I am one the the MANY that have not had access to our accounts for 8 days now. They make it sound like it is a FEW people, but I am sure that is also a fabrication. There have been no real updates from Facebook in days. So, they have acknowledged the issue, BIG DEAL. We just want it fixed. If this really is a database issue, FIX IT! NO company that is internet-based should EVER EVER EVER allow users to be down for 8 days. This may be a free site, but the advertisers PAY for placement/views on that site. How long until THEY start complaining as well?

9 days - nothing. No significant communication from Facebook, very little press coverage. What is one to think?

I am one of the ones being affected. I am so glad I am not maintaining a page for a business! From what I can tell, most of us woke up a week ago from this past Saturday morning to check our email, check our Facebook and then got the bloody “site maintenance” error. For the first few days the error said to check back “in a few hours”. Now it says they are working on it. . .
I agree with what Rose said above- Just tell us the problem! Can they please just email us and say what it is and when they MIGHT expect us to be back up. I went and created a new profile but it’s not the same. Plus, I hate looking like one of those persons who finally decided to go see what all this Facebook hoo-ha is about- Hello 2005!

Rose, I too am part of the FB crowd unable to access my account due to ’site maintenance’ and like yourself (and many others) all of my free browsing time is now spent trying to find out some information about this problem. Yes, digging, rooting, searching, endless searching. Their has to be something out there, or their must be someone that knows something, it’s getting worryingly obsessive now, but what else can can we do? Seeing as FB will not give us any information whatsoever, all that has emerged is gossip and speculation.

By not being open and honest with us they are damaging there reputation enormously, so much so that I am reading on many blogs that people are so angry that they have now simply had it with Facebook and will be deleting their accounts altogether, when, or indeed if they ever get back into them. I am now beginning to think like that too. It is incredibley inconsiderate for FB to treat its customers in this fashion. Is it just rudeness? or is their something much darker happening? The speculation continues….

I have been unable to access my facebook account since last Saturday 10/3/09. Like many others, I get the Site Maintenance message. I am in North Carolina.

Possibly related? I can think of several scenarios for aftermath of this investment - not all good.

http://www.techcrunch.com/2009/05/26/facebook-takes-that-200-million-investment-from-the-russians-at-a-10-billion-valuation/

just sayin’

I have been affected since Oct 4. It is now 10 days of no FB. Friends have called to see if I was alive since they’ve seen no movement on my account. The account is unavailable to them. I can not get into my Yoville account and have been also called up by my friends there as well. I am very upset that there is no feedback from the company. I have business contacts there and I am currently looking for a job. I will give it another week before I try setting up a new account. I just don’t want to lose everything in my Yoville account. I worked really hard to get to level 43 of 50. Damn site maintenance!

The only good thing that has come out of this FB cold turkey is that I now have time to finish drafting homework and cook for my family. Bejeweled just isn’t the same unless you can try to beat the scores of your family and friends. Just one more minute! I think the withdraw symptoms have finally started to abate. Now if I could just stop breaking into my kids FB pages to play while they are at school…

Living without FB in the DC area since October 3 one day at a time.

Mine has been down for 8 days now. I hate the way Facebook management is handling this issue. They changed the error message a few days ago and they did post a note on the Help menu but still I feel they are not coming clear as to what the problem is exactly or even when in gods name is it supposed to be fixed. For being a social site they surely lack a lot of social skills.

I have not been able to access Facebook for over a week now. I cannot get any replies. Is there any other update to inform us when we will be up and running? This is extremely frustrating for me. I have a party on Saturday and I posted an invite on Facebook. I have no idea who is coming, if anyone, because no one has access to my profile. Please get me an update if you have one.

Yes the same problem, almost 10 days now without Facebook, the same “Site Maintenance” comes up on my sign in page..So frustrating, as you cannot contact anyone, they just will not email back any concerns.Come on Facebook .GET A GRIP!!

Help! No facebook for 9 days. They need to get their act together. Only get their canned response. Get us up to speed on what is the problem!

10-12-09 3:37 pm EDT
At ChicagoNow.Com the RedEye’s blogger Scott Kleinberg has several articles about the FB insanity of late: http://www.chicagonow.com/blogs/redeye/2009/10/facebook-account-unavailable.html#comment-112605

In today’s (10-12-) comments, I just saw a post by Dutch10 who is finally able to access their FB account. When Dutch logged in, this message appeared:

“Our apologies for the extended site maintenance.

You may not have been able to access your account over the last several days. We’re sorry for the inconvenience; an extended technical issue affected a small number of Facebook accounts, including yours. We have done our best to restore your account to its most recent state, but some data and settings may not be current In order to be cautious, we defaulted some of your privacy settings to their most restrictive settings. You may wish to review your privacy settings and reset them. In addition, some of your content may not be up to date. This includes:

Photos or content you may have recently added or deleted.
Friends you may have recently added or removed.
Other content you’ve added, sent, received, or posted.

All of Facebook’s features are working, and you will be able to communicate and share information with your friends just like before. We recommend double checking your settings, applications friends list, ect. to make sure everything is in order. We appreciate you support of Facebook and are taking steps to ensure these sorts of problems do not happen again.

If you encounter any problems with your account over the next few days, let us know here.”

Taking heart from Dutch10’s post, I tried logging in to FB. Still no go. Hope they can dig my old stuff on some old server somewhere, soon… :::::sigh:::::

–Rose

Unable to connect for the last 12 hours. When I try to log-in, a message comes up saying, “You have to log-in to see this page”. Ridiculous. Where’s an announcement from Facebook updating their customers on the situation?

Yep, no fb since 10/3. Just saw that someone on twitter got back on and it sounds like it’s someone who’s been out as long as the rest of us. Maybe something’s happening?!

Get it together maaan! Fix the deal!

Same boat, it is really annoy to have sporadic and then nothing

F U facebook

tired of this shit

Well, it has been 10 days for me and I still CANNOT log in….I see some people are able to log back in, but I have doubts that mine will ever be restored….this stinks!!!!

I’ve been unable to use my facebook page since 10/3. No one I know is haveing this same problem but people have been contacting me the old fashioned way to ask if I’ve deleted my FB page.
I use FB as a marketing tool and to connect with old friends, this unintentional break has been a nuisance but not a life destroyer. I just wish Facebook had a better customer service policy.
I want to know why this is happening and how it’s being fixed. Facebook makes it very hard to contact them with any issue unless it has to do with Mafia Wars.

I haven’t been able to log in since late last night 10/11/09

iPhone app isn’t working either.

I feel bad for people who haven’t been able to log in for over a week. That sucks. I guess this is a good sign for me to do other productive things though.

I sent an email using that link someone posted. Thanks a lot.

back on facebook approx 10pm gmt 12/10/09 woo hoo!!!!! had to wait 8 days though!

This is the new message that appears on the Facebook “help” page:

Resolved: Extended “Site Maintenance” errors
Some users were experiencing difficulty logging into the site for the past week. These issues have been resolved and these users should be able to access their profiles. We apologize for the delay in resolving this matter.

Well guess what it’s NOT resolved I still cant login.

I couldn’t log-in for 24 hours, but when I tried unchecking the “Remeber Me” box on the log-in page, I got in. If I log-out and then return to the Facebook log-in page, the “Remember Me” box is checked … why, I don’t know. I have to uncheck it again to get access. Weird. But at least I’m in.

i can’t access facebook site since this morning but i can go to other sites..anyone experiencing this problem???

This is what appears when i go to my facebook now

?3??>??U??A????& ?????????{w?????????#M???G??????N??V??U?C {?????h????4?Z???y?0?xd???? P?f????N??/??3??$? ?j?NG??iP??QO??-?ks;?f???Y?]?{?k??:??|??-???:???[?)???W~?N?P????=????H?}'??^???F$?c??|l?!?W??~??+Q]?.g”^?+?GD7?t???%?p????x?pmK3x?v??J?_]?-?1?2@?I?|??r?;. ?i???-?”?l??e2???`???Y]?\{Yn??01??A0?|?@??VkHB?L??a8?-??Ju?J[(m??V??g,?&?D0b??m?2S???3/???r????v:??V?+??x4?c?l??_?$??(=?+???N czZ;_??|7?5??x?jE?k?
?)_?C????VF”??z?

This is what I get trying to access the site…It’s I dunno if this is related to the glitches FB is having right now…Can’t even go to the home page… darn..

Page not found - connection failure

Oops! This link appears to be broken.Suggestions:
Reload this page later
Go to www.­facebook.­com
Go to sitemap www.­facebook.­com/­sitemap.­php
Go to www.­facebook.­com/­help
Search http://www.facebook.com for help contact
Search on Google:

Google Toolbar Help - Why am I seeing this page?

©2009 Google - Google Home

well neither am i being able to connect to it since 12/10/09… infact m not being able to connect to the webpage only…its really frustrating:(

somehow I’m relieved to know that I’m not alone but really it’s frustrating indeed.

I am back on now, after 9 days. Since this could happen again, I found a Firefox add-on that backs up your Facebook account, friends list, pictures, etc, directly to your hard drive. I installed it and worked fine for me, I hope you find it useful.
http://ws-dl.blogspot.com/2009/09/archivefacebook.html

The blog is not mine, I found this info in a techie’s website:

http://chris.pirillo.com/how-to-archive-facebook-data/

I live in Spain and I haven’t been able to login for two days. Well, yesterday I could login and do a few things - go to my inbox, for instance - but then I couldn’t read any of my emails. Or I couldn’t post anything to my wall. A day later, and now I can’t even log in! How can we contact directly with Facebook to have them made aware of our particular issues? I go to the “Help” section and there is no way to contact them directly.

started happening to me last night. WTF?? how does a company that large have problems like this and NOT communicate what in the world is going on? Whatever the issue is it seems to be rolling thru the data base still. I looked on the help side and it said it was resolved, but my account begs to differ.

Its very frustrating….

i am so pissed of at this, and it shows how addicted we all are to facebook!

i can connect to FB but I can’t post to any wall, can’t view people for chat, can’t allow access to any application…HELP!

i havent been able to access my acount for the 2 hours . it was working all right and when i restarted my computer it just wont log me in it always says the page cannot be displayed . and its only the log in page that does not work

This is ridiculous! My profile page says I have “0 friends,” half the time I can’t access my page, I can’t access my friends pages because FB thinks I have no friends. I can’t even update my own status half the time w/o hitting “share” at least 10 times. I’ve given up for the time being and am taking a break because I just don’t have time to wait on FB. It makes me sad, and I’ll lose out on connecting with my friends, but what else can I do? FB is obviously not interested in fixing this problem. It’s seriously frustrating and infuriating! UGH!

Yes. I’m from singapore and I having the same problem as well. THanks FB. This sucks but I guess we have to move on.

I’ve been able to see my account, but am unable to post comments or communicate using the I-M, and when I’ve checked incoming comments they are not appearing in the expected format. Refreshing, Restarting Firefox, and even Restarting my computer are having no effect. Blah.

I’m glad to see that it’s not just me, though.

Hey, check out my new website.

Yep, happening to me too. I either get …

Account Temporarily Unavailable.

Your account is currently unavailable due to a site issue. We expect this to be resolved shortly. Please try again in a few minutes.

OR

Account Unavailable

Your account is temporarily unavailable due to site maintenance. It should be available again within a few hours. We apologize for the inconvenience.

In the rare instance where I can get on, I find my friends list is empty.

no access for me either for the past week or so, but i’m obviously not alone. as fb does not appear to have any sense of urgency to correct the access issues, at least it was fun while it lasted.

Same issue here. I can only log in half the time, and when I do, my friends usually don’t show up. Updates are missing. Quite frustrating.

I can seem to use the mobile site on my blackberry, but the blackberry app won’t log in at all.

OK…Having the same problem…so now what??? What’s the solution???

Have also gone about a week. I bet my crops on farmville are dead, and i burnt my cakes on yoville. It must be a sign that my addiction was getting out of control. Either way, I happy that I am able to get more productive stuff done, but yet pissed to the fact that I am not even able to check my mail and posts. Facebook could be more professional and send out emails to those it is affecting. I have spent 40 dollars on a registry cleaner, in hopes that this was the issue, not the case. I’m about ready to delete my account with facebook and stick with myspace only.

Hi.

I have been on the site and planted an entire crop of Blueberries about three hours ago in Farmville…. and now i can’t log on to Facebook, i, too, am getting the “site maintenance” message.

Funny thing is that i am currently taking care of three Farmville farms of my boyfriend and his nephew, both of them out of town for the weekend, and those two accounts have no problems at all, only mine.

Oh well, i hope they get it sorted…. i’d hat to start a new account and start at zero in Farmville again.

Well mine worked yesterday (16th oct) but logged on this morning and i got this message

Same thing here. I cant image there not being a lawsuit on this in the future.

MANY issues with this! Every once in a very great while I can log in normally but mostly, if I do manage to get in, nothing is accessible other than games - no friends, no updates, no messages, no privacy settings or others. This has been going on for almost two weeks now!

I haven’t been able to acces my profile for about 6 days now, have emailed FB customer services with no response.
Will they ever fix this?

My family live abroad so I use FB all the time to keep in touch so this is a real pain for me.

I hope they inform us soon of what is going on!!

I am having the same issues still. Even when I am able to log on I have no friends and can’t access much of anything. All of my photo albums are gone as well. It’s been a week and no word from FB! Very sad, indeed!

OK this is really really really annoying!!!! my account had been doing this for a week also, today i cant get into it at all!!!! driving me crazy, i got a text from a friend asking why had i deleted her from my friends list GRRRRRR come on FB where are all my friends why have they gone & why cant i login???? get that same message everyone seems to be getting, sometimes i can log in but with no information or friends.

Can get to my home and profile pages, but cannot interact with them, and, of course, can’t send any requests for help. It’s a comfort to know I’m not the only one.

I use firefox, and I have tried accessing in IE, and I have had the same issues as some of you… when I load, it gives me a bunch of symbols…letters… n numbers!!!! Once and a while, it will load the login page, and I can login… once I do tho, I have to keep my browser open!!! I usually can get to my apps thru the bookmark bar, but accessin the home page???? FORGET ABOUT IT!!!! I hate them.

I have the same problem, for a while now. First I could still login by trying again and again, but not anymore.

I am having problems accessing my Facebook page. I can’t receive emails, write on my wall or change or add photos. What do I need to do?

I have been experiencing this for a little over a week. I can get in maybe once every couple days. This is from a lot of different systems and different levels of broadband. Facebook has given me no response

Facebook comes up but all my friends and pics are gone?? Freaking out here! I have been having trouble accessing the account for a couple of months but it would eventually let me in. Facebook sucks! And I don’t say that word easily!

I to have not been able to log in for 2 days! So frustrating. I filed a claim with the better business. I suggest everyone else follows my lead, and then maybe something will happen.

BBB? It’s a free service! I am down too btw.

going into the second week for me, i totally dont understand it, my daughters have no problem accessing theirs from same computor. I might just cancel when it/if it does ever come back on again, its a waste of time.

Hi,
My Account is unavailable and yet my friends are available. There seems to be a problem everyday from getting thrown out to chat box is on then it is off. I along with many others it seems have just one thing to say WHY can’t you get your act together.

My friends are gone and it really sucks, i am also unable to connect

I haven’t been able to access my Inbox since the beginning of Oct, I just keep getting this ‘Oops’ error!! Does anyone have a solution to this?

Actually the exact error is ‘Oops
Something went wrong. We’re working on getting this fixed as soon as we can. You may be able to try again.’ ITS been almost a month now!!!

My account lets me on every now and then. It always says this stupid maintenance crap. If it does let me on, I have no friends and can not even see my boyfriends profile, because it says we are not friends. This is a joke, and it needs to be fixed!

This issue just hit my account today… Is there any hope of getting my account back??? Is there any work arounds?? What do I need to do… create a new account?? I wish I had a backup of my friend list… I am highly upset!!!

I have had this message all day today and my husband says he has no problem. We live in the UK. Really pissed off. Can’t even find a contact email for facebook to complain. When I click on Contact Facebook, all it brings is useless question and answer bits with no contact facility. Absolutely pathetic!

It’s been two days since I’ve been able to sign in due to site maintenance.
I think I’m realizing i am somewhat co-dependent on this FB site. not good!

Hit me yesterday — I cannot log onto my FB account now. First time I’ve had a problem. Possibly a virus???

Looks like the problem that everyone is describing (your account is under maintenance) just started for me yesterday (10/23) afternoon. It’s been less than a day, but I’m not encouraged by all the reports of it taking days and days to fix. The funny thing is I first noticed it from my phone and on that device, I kept getting a message that I had typed my password incorrectly, so I hit the password reset button. It wasn’t until I got home and got on the computer that I realized it was a different issue. Now when I go to the password reset link they emailed me, I get the message, “We’re sorry, password reset isn’t available right now. Please try again later.” I’ve been getting this message since yesterday too. The maintenance error comes up when I go through the regular log-in page.

I am getting the same error on two different computers- I cannot log in and it says there is maintenance going on. Nothing I can do to access my account. Yet I know other friends of mine are on Facebook fine ?

I get the “Account Unavailable due to site maintenance. It should be available within a few hours yet it has been two days. I see however I am not alone yet still quite frustrating .

Thanks

Jill

oh I am so bummed I cannot get into my Facebook - the above message (in pink) shows when I try to sign in. I hope I hope that this gets fixed soon… oh no by life revolves too much around the computer and now FB I am afraid….!!

I keep getting this, and I got in ONCE. It said I have no news feed, It says I have 0 friends even tohugh I can see their pages but I can’t comment on them. i tried relogging in and this message appears. When this is fixed, will everything be back how it was?

This is like a plague spreading across the country. Kind of like 28 days later. We have no idea who is affected and when or what? No contact from Help, no nothing- just a slow and torturous death of our accounts. I’ve been in and out of this coma for 2 weeks now. Sometimes I’m able to log in and sometimes I get that same bullshit maintenance message.

This has been going on for almost three weeks for me. Grrrr.

I login to a blank home page, and from there all I can access is my inbox. Not my profile, not my friends profiles, nothing. My friends whose profiles are working just fine can’t see my profile. I don’t even get an error message, I just get nothing. That includes a response from FB as to whether my profile, including all my photos, are now gone if I can never access my profile again and need to create a new one. I even tried deactivating and reactivating my account, in the hopes to try to reset it somehow, but that didn’t work either.

The message that you have described above “Account unavailable due to site maintanence” is the message I keep getting sporadically. Is there anyone that I can get in contact with about this?

I was affected yesterday and getting worse. No albums, no friends. Sad - I love FB and with this many issues, hard to believe they are not getting the word out about what’s wrong.

Doesn’t it make you wonder if facebook is perhaps not a secure sight? Were they hacked into…is that the problem? I too have been getting “Account unavailable..blah, blah” off and on for days now. Today, I am completely shut out. I also noticed some weird things happening to my account previous to today and perhaps that should have given me some clues that this was going to happen. I don’t really care except I was suppose to meet a long lost friend on Nov 3rd, but I have to confirm where. I don’t have a phone number, address, etc and need to access my account to get all that. This is a little like locking your car keys in the car. You can see them on the seat, but you just can’t reach them. SUCKS!

I am unable to add friends, see my friends, send messages.
can someone tell me why. It has been about a week since this is happening.

ok, so i’m on day three of not being able to get logged on with the same ’site maintenence’ quote. seriously frustrating!:( i’ve emailed FB about this but doubt very much i will get a well responsed reply, that’s if i even get one at all. i find it bad that they want people to join yet they are not there for help when it all goes wrong, wander why hey!

also reading so many posts with this problem..surley FB can’t get away with this for much longer?! perhahps it has to taken further..national news etc

Day 5 for me. No where on farcebook is there a place to contact them, or a message to say what is going on. Still getting notifications from them about friends posting on walls etc but i cant access them. Its showing 0 friends, 0 wall posts etc.

I have been unable to access my facebook page since last Thursday. I got on some how through all of the links I clicked on through Help, but everything was different. Most pages gave me an error. I have contacted facebook numerous times and have been unsuccessful. HELP!!!

I received the above message (the ‘Account Unavailable’ one in the pink box)on Sunday night around 11 pm PST. It is now nearly 6 pm PST on Monday and I have been unsuccessful in my log-in attempts during the past hour. I receive the pink box.~ So, it’s not 24 hours yet, but I used to be able to sneak into my account through a developers Help route. Not this time. The last time my account was down (about a month ago) I could still engage in some activities.
~~~ I am screening for viruses and removing cookies daily before going to facebook. That leaves me to believe it’s their problem. ~~ One more thing: I reported them to the Better Business Bureau in their area of California during the last episode. My biggest complaint is the NON-communication. Why do they hide from us? A blanket explanation and giving an estimated time for them to have things ‘fixed’ would help with customer relations. Then if things are not restored by the stated time, an update! Is that SO difficult???

also happened to me. it’s the 4th day now till it’s getting fixed…

I have not been able to access my FB using my Mac. When I log in on my company laptop which is an HP I get in immediately. Have not been able to access through Mac for several days now.

I THINK I FIGURED IT OUT. deactivate your account in settings. then reactivate. so far, so good for me.

WTF IS WRONG WITH FB. IT NEEDS TO BE FIXED NOW!!!!!

I cant access mine either, its been 4 days now, keeps saying theres an error and to try again in a few minutes. Not only that, but when i do manage to log in, all of my friends are missing.. im starting to really hate facebook right now

been trying to login for 2 days now its really frustrating! my parents have facebooks and they can log right in but it wont let me the stupid error thing comes up i hate this its making me really mad!

I have been having problems accessing facebook for over 2 weeks now and the problem just seems to be getting worse. At first it just wouldn’t let me in but if I persisted it would work. Now I’m not receiving any notifications, I can’t comment or post anything and people are unable to communicate with me. Now today I just can’t get in full stop. It’s ridiculous! I use it as a backup for all of my photos and to communicate with friends all over the world. If I don’t get my account back, I’ve lost it all. I actually HATE the Facebook developers at this moment in time!!!!!!

I haven’t been able to login via Facebook website, Facebook mobile, Facebook lite, and Facebook Blackberry for nearly 2 weeks. When will this f*cking problem be fixed??! When can I get my account back??

my account’s been unstable for several days already. sometimes allowing me in yet most of the time displaying the “Your account is temporarily unavailable due to site maintenance.” message.

I haven’t been able to get into FB for at least 6 days. I think it’s irresponsible, unresponsive and very bad PR for the people at Facebook not to provide us with any updates or explanantions of the continued problem. I was a latecomer to social networking, and this kind of thing makes it seem less appealing. e-mail seems much easier.

I’ve had very difficult and sporadic access to my facebook account for about the last week. After several log in attempts I would get some access to my account and very occasionally everything would work. This morning it failed totally. I haven’t been able to get in at all. It’s really frustrating. I can’t get in to my apps, so there will be withered crops and burned bakery items. Not only that but I actually communicate with a lot of friends and acquaintances on there. All very disappointing. I wish they’d get it worked out.

I have usually been able to get on after a few tries all through the week but some actions i try to complete dont work and today i havent been able to get on at all, i hope this isnt a sign of things to come!!! Frustration!!!

When it says it says try again in a few hours i cant get it at all but in the last week it sometimes changes the message to try again in several minutes on a slightly different screen and then you can usually get in by refreshing the page but today…. nothing!!!!

Has there been an update Nick since your post of 10th oct?

I’ve had the same problem…

They sent me the following email:

Hi,

Thanks for your report. Some users have been experiencing difficulty logging into and using the site for several days. Specific symptoms of this issue include:

• Inability to log in due to a “Site Maintenance” error message • Missing friends from the Friends page • Errors when trying to access Inbox

Unfortunately, we do not have a specific date for when this issue will be resolved, but we are working to fix it as soon as possible. Please note that this is a temporary display issue and no content has been removed from your account. Although we are unable respond to every bug report individually, we are reading them. We appreciate your patience.

Thanks,
The Facebook Team

WHO knows whether it was automated or what. Its really pssing me off though. Any help out there would be appreciated… FB YOU SUCK!

I have been having problem for several days with facebook. I can’t access my profile, friends or inbox. All this started after FB changed the new feed.

I cannot get on my facebook account when I sign in and it says the account is unavailable due to sight maint. how do I get back on?

My facebook is totally down due to the same message…. My husband’s account is not down.

I am already tired of it after 22 hours….

Another person who can’t log on. 2 days now, so it appears that the problem is spreading.
Facebook are extremely unprofessional in their lack of response or explanation.

Me too. Been almost a day now…

I can’t even log into facebook and its been more than a month

Is there anyway to hack into my Facebook?

anyone help,my friend, my restaurant, my farm, my cafe, all mine…why DNS cannt find the server ? Is it die ??

WHY CAN’T I ENTER FACEBOOK!!!!!!!!!!!!!!!!!!!!!!!!!!

IM BOREDDDD I NEED FACEBOOKKKKKK

been trying to access FB but it just wouldn’t load …HEEELLLLPPPP

have been unable to log on all day today 11/8/2009. after reading this i am thinking it will be a while before i am able to.

Same thing has been happening to me. Although with the account that has said to be ‘under maintenace,’ I’ve been able to connect on to it through Facebook mobile. Eventhough I can do this… it is very limiting. I need FULL facebook access. This is stupid.
I have another account that is completely not affected. Whyyyy?

cannot get on yoville game on face book keep getting kick out and sending me to a google images it’s been 5 days now and it’s still going on

I can’t access FB either. And I don’t even get the maintenance message! All I can see is just “Address Not Found” even though I clicked on the bookmark on Firefox which I use everyday. Other sites are loading very well so it is not the Internet connection problem. What should I do? This is frustrated!

I have been able to access my facebook account but it will not let me confirm friends or send mesgs is this also part of the problem that the website is having cos it is doing my head in at mo people think that i am ignoring them as i suppose meany feel like at the moment

I HAVE A SOLUTION FOR THIS!!! BUT IT IS KINDA RISKY!!!
I can’t access the site like you guys as normal browser,but when you use proxy websites it let you go to the site!!!!

TODAY, I have no access to the FB website let alone signing in. Yes, yes I have tested under different browser. Nothing works. My friends in North America did tried and it works. Hmm?

It was fine a couple of days ago…

This shows how dependant we are on FB. Can’t put too much blame on FB. We all use FB for free and never really pay for it. Shouldn’t complain and depend our life on it! Maybe FB is getting too big but do not make enough money to cover their maintenance stuff.

Facebook is a complete mess. Whenever I try to log in, I get a message just telling me to log in again, as if I’ve entered the wrong password or something. I’m from the UK, and have been getting this message on and off for about 2 weeks. When I do get in, the time and date settings are messed-up, some of my friends have vanished and Facebook chat is amazingly slow.
What is going oooooooon????

I live in Maryland. Starting on 11/17/09 my account said it was under maitenance, please try again later. Today 11/18/09 every time I log in, it sends me right back to the log in page stating “you must be logged in to see this page”. Is anyone else in Maryland having this problem?

I cannot log into my facebook account what is going on here?

I live in the carribbean and I haven’t bin able to go on the Facebook site

Looks like this problem has obviously not been addressed I have tried to log on today to have the ‘maintainance’ message tried all suggestions found though no good so looks like in for a long waite judging by above sorry this is noty good enough facebook!

hey guys, I live in the Philippines. The same as what im experiencing now, i can’t access my account on facebook. It says there, they are on maintenance. And say there also that i have to wait a FEW HOURS. But I have waited about many hours, still i can’t access it. How many days so i can access my account on facebook? OHhh..i miss my farmville:(. i have my plants their to take care off. but i think, they got withered now.

Clearly the issue hasnt been solved. i really hope all those people who were first posting messages are back online. cos its been over a month since this was first talked about.
I hope it gets resolved soon. Im away from home so this is the only way i get to chat to friends, and see whats happening etc!!

Add another one to your list. I live in Saigon and for the past week it keeps telling me it can not find the server. I am relieved to find out it is not just me.

It isn’t funny, first you got us deeply involved with hundreds of friends, and far in Mafia Wars game, and now we can keep with them.
I hope we can use FB soon and get back what we are loosing in this times. :((((Ruth

Add a UK user to your list. Was on Facebook this morning logged off for few seconds then logged on again. It has been saying Site Maintenance for hours now its really frustrating. Anyone else had problems in the UK?

i have been off facebook for 14 hours-what is going on when it first went off it said site maintenance now it won’t accept password helppp

i cant log in to my facebook account,i already reset my pw,and i did log in again,but it appears taht password is incorrect,
but it was given by facebook management
pls..
can som1 help me…

Why can’t we log in to facebook? Been trying all day. It was all right first thing, but since has gone off completely.

this is really annoying!!! why cant i log in??? y frind can but i cant log in!!!

i cant access my fb.. huhuhu

this happened to me today, first day of what seems like could be many. greatttt.

I cant log in again how much maintenance does it need!!!!!! Daily OMG

Why cann’t log into facebook?????????????

cant access anything, cant even accept friend requests and this is going on for over 2 months already pls help……thanks

hi,
its weird, i can not able to access my own profile, i wanted to like my status and put comments on it. some friends and family cannot like my comments and can’t make also comments…. whats wrong with FB??? is my account has problem? hope this will be fixed soon!
thanks….

same problem here been since oct 19,,,,,sent many messages to facebook ,,no response,,,,,finally treid their abuse section got answer same day said they could not help with this issue,,so is there anyone that can,,,,,,facebook help section sucks

i can’t access facebook website, as of today and i think i’m not alone, last time i login was yesterday morning 9:45am, and after logging out around 12:30pm, i didn’t check what happen, and clueless till now..please help..

I can log in one day and the same day I can come back later and will not let me log in..I dont understand why I cannot log in when I can log into my sons account a friends account but not mine, on the same computer?..do yall pick names out of a hat and keep them and us it over and over or what..I switch to facebook cause I like the games and stuff on here..Please tell me why I always get site maintance on my account..Has been like this since 7:20 am and it is now 1:15 pm???

Why cant I log into face book..tells me site maintance all the time on my name..3 other accounts in the same house on the same computer and they can log in..would u please explain why this is done to me all the time????

I have been unable to use my facebook account for almost 2 months now.I have found no way to connect with facebook to find out what is wrong or how to fix it.I am done with this undependable and unreliable service.

I haven’t been able to log into Facebook for 2 weeks! Box comes up with ‘Important message from Facebook’Privacy announcement - changes are being made etc etc etc - then says ‘continue to next step,’but you can’t!SO ANNOYING!!!! HELP!

I am unable to access my account on Facebook for over 12 days now. I thought I was the only person experiencing this nightmare, until I read the comments from other users. Kindly let me know what is happening. An early and favorable response will be highly appreciated.

dude! i was talking to my friend when facebook totally crashed my account! i can’t get on at all! what the frick is going on-and I-don’t-do-myspace!

I have just experienced this problem- I can’t log in as of now!

I can log INTO my facebook account, but for the past WEEK it has been in a very weird format. For example, there is so real news feed on the page, all of the buttons that would normally be all over the page are left-aligned straight down the page, and the colors are weird. It is SO annoying, and there is nothing on FB Help to tell me what to do. I’ve updated all of my internet and computer updates, and it didn’t fix it. However, my FB looks normal on everyone else’s computer… any ideas?

I’ve been experiencing the same issue. It started only last week to me. I’m using Firefox. I’ve tried IE, Google Chrome, Flock. None of them worked. At first, I was able to log in but it won’t let me go to home or profile or any other links on the fb page. All I can check is the newsfeed. Then, I tried another link on a google search page and I was able to log in using touch.facebook.com. Next time I tried, it was blocked. I tried m.facebook.com, it got blocked as well.. until all the links on the google page was blocked. I searched for answers on google- one solution they’ve mentioned is to try opendns. I called our ISP and the tech support rep strictly says not to mess with the dns setting of our modem. The rep advised me to check run setting and ping facebook.com anyway he told me that FB web is ok and it is possible that it is a malware or a virus that is blocking this one website that I often use. BTW, I can access other websites. I can access FB with other computers. I am thinking that it might be a virus that’s affecting other fb users as well but after reading this article it is possible there are issues with FB as well.

I cannot see my own wall

http://www.facebook.com/adi.s.kurniawan

I am unable to access Farmville…I have tried all of the submitted ideas but nothing works…..i.e. Firefox, refresh, even shut the computer down and restarted a couple of times.

Why cant I read my messages or write on my wall or comment on any photos its coming up that the internet can not display this page its been like this for nearly a week

i have had problems since you changed. now i have an urgent message i cant get there. WHY! Unrelialable yes

for weeks my friends and I have had problems getting into our applications, receiving gifts etc. now I cant even access facebook. ran a diagnostic and it found no faults so it must be facebook! When will I be able to access facebook again? so frustrating and angry.

The server at login.facebook.com is taking too long to respond
The site could be temporarily unavailable or too busy. Try again in a few
moments.

How long does ’site maintenace’ last? I have been unable to log on for 12 hours because of this message. My friends see me on their friend list and when they click on my name everything comes up blank!! Yikes!! I am a ghost.. I see all of their posts from my cell phone… but nothing from my laptop….Have shut everything down/ off and restarted… nothing works! not even password reset. Help!!!

Profile Unavailable
Sorry, this profile is not available at the moment. Please try again shortly.

Somebody pls help me..

I’m having this problem since 2 days….I login successfully and I’m able to browse through Facebook also but th problem is that I’m not able to post anything be it a comment or my status or even like something…nothing is working…how can i get rid of this?

Can’t access my Facebook account either, but my husband can access his account on the same computer, what’s up with that?!

I’m having the:

Account Unavailable
Your account is temporarily unavailable due to site maintenance. It should be available again within a few hours. We apologize for the inconvenience.

For one day now. Cleared the cache, cookies, still no results.

My friends tell me they don’t see me in the profile anymore. Getting kinda worried that it was somehow deleted…

Sent an email with no reply

I think mommy blocked facebook.. so sad…:(

Hi me too it has benn along time now can not send any thing out makes me so mad I have alot of family on

have been getting the maintenance message for a day this is crazy !

i’ve got the same situation here, i can’t login to my account due to maintenance. it’s already 24 hours. what happen to FB. i think, i must get a new account…i thinked it’s not a maintenance service. maybe in other way, FB just Blocked the account, & said Due to the maintenance service.

i am extemely dissapointed with the service FB hasn’t restablished my account, it has been 24 hours too, and it says: “due maintenance” i won’t know how long this will take …….it just a pain…………….. i don’t want to get other account, all of my friends are there!
signature
frustrated and annoyed.

i am not able to open my facebook inbox, can’t see my friends list and cant send them message. i m really feelign bad. pls help me out soon !

PLEASE. somebody help me. heres the prob: i can get onto my fb, but i cant read my messages, post comments, post anything on wall, nothing! basically all i can do is look at stuff. which is soo dumb. seriously, i need help. this has been going on for about a week now and im going CRAZY! i didnt realize how dependent on fb i was.. its kinda pathetic. anyways, all i know is that i need it back. i would say msg me.. but thats not gonna work. so just someone email me please! adress is toe.head@hotmail.com HELPP!!

I’ve had periodic trouble with Facebook ever since I signed on in September. First, it kept asking me to log in every time I wanted to access my page, even though I routinely checked the box that says “stay logged in.” Magically, everything resolved itself. Then I couldn’t access my friend’s pages–kept telling me to download a flash, which I’ve already done. Then that magically resolved itself. Last week, I started having problems with FB chat. I’d start posting, and my messages would say “sending” and then “can’t connect to chat at this time.” No explanation for that. Other times, I can’t even access the page. I click on the icon and nothing happens. Since yesterday morning, a new problem. While I can access my page, I can’t post anything on it. I click the “remove” button and it takes me to the home page, for some odd reason. I also can’t respond or post on anyone else’s page. No explanation whatsoever for these odd happenings!

I’m so tired of this, I can’t post..or chat…so now what?

Hi whats happening to FB i av tried since friday to access my page bt its all in vain i cant post neither comment on anything cant read my messages its realy annoying since its not the first time my account is nt accessible please do something,Thanx.