Until now Facebook’s Pages product had not been affected by the profile redesign. Apparently that all is about to change. According to a few brand managers that I’ve spoken to, Facebook is working on converting the fan page design to mimic the the new profile design. What’s the result? Most significantly is that applications have now been relegated to a “Boxes” tab or a custom tab.
There is also a publisher just like on existing profiles except that there is no down arrow for publisher attachments (as pictured above). There has been an ongoing discussion about fan pages versus groups. For brands, fan pages often make a lot more sense for a couple reasons, one of which is the robust customization opportunities with integrated applications, and the second is that they tie directly into Facebook’s social ads.
While applications can still be implemented, it will no longer command the same type of presence that it previously could. To counter this, Facebook is telling developers that they can use a unique URL which directs users to the application tab within a fan page. The updated pages which will be rolled out at the end of the month will go live for all pages, not just those willing to pay the estimated $5 CPM on homepage engagement ads. With a minimum budget of $10,000 to $20,000, engagement ads are often times too expensive for most brands.
As such, many agencies have been suggesting to brands that they pay for the significantly reduced Facebook ads that are placed on the right hand side of all pages aside from a user’s homepage. For most companies I think traditional Facebook ads are a better deal but many large brands want to promote on the Facebook homepage, especially since it can instantly drive a lot of new fans.
More Virality
The updated pages will have more viral features then before. The primary source of promotion through the social graph will be through news feed stories. Previously, the only stories that were published were when users became new fans of a brand. Now, fan page activities including the creation of events and the publishing of discussion topics will be included in each user’s custom news feed algorithm.
So far it appears that Facebook will be reserving the publishing of status updates and feed stories to the primary news feed for those brands that choose to purchase engagement ads. This update appears to present a huge opportunity for premium fan pages in that they will be treated as a user’s friend when determining what feed stories to publish.
New Emphasis on Discussions
Facebook Pages previously included a discussion thread but in the redesign, they will have a greater presence including a “Discusisons” tab (as pictured above) and a link that says “Start New…” for creating a new discussion topic. Also interestingly, comments can be published by users on status updates and other posted items which means brands will most likely need someone to monitor comments.
Many brands previously requested that page mangers turn of page walls because they wanted to avoid spam comments or any sort of negative postings. As far as we know, brands don’t have the option to turn off comments currently. We’ll be sure to update this post if Facebook tells us something different.
Will Brands Be Caught Off Guard?
It sounds as though the change will happen without prior notification to many brands. The only participants in the alpha phase are those brands that have paid for engagements ads. Other brands will simply have an updated version of their page when it’s officially rolled out later this month. I would hope that Facebook would go through a beta phase during which brands can update their page as needed but as of now, it doesn’t appear that will be the case. We are currently trying to confirm this with Facebook and will report back any updates.
Do you think this updated pages product is a good thing? Do you like the existing features within Facebook pages? What would you like to see improved?


14 Comments »














Wow, great development. Thanks Nick
This is an interesting development - I’m not sure I’m happy with it, but we’ll certainly make the most of whatever happens.
I’m sure a number of brands will be unhappy as they’ve built custom applications that live on the profile providing the information that the standard Facebook profiles lack. However, in terms of consistency, it will be nice for them to look and feel like an integrated component within Facebook instead of a forgotten step-child.
I wonder if they found a high site exit rate from the “Page” since so much of the content being pushed to pages actually is marketing material for other sites.
Hey Nick, would be interesting to see some more screenshots if you have any.
So this means that pages just got status updates, the one way relationship that used to be exclusive to twitter. I was wondering how long it would take facebook to implement this.
Good information, thanks for the article. It would be nice to see more granular moderation controls around the wall and discussions posts on fan pages. While I don’t want to stop wall or discussion posts I would like to be able to hold certain posts that meet a preset criteria (such as contains a url or email) for pre-moderation before posting.
Breaking! omfg stop the presses! This is important news! Important enough to have the title, AND the entire post in all caps too don’t you think?
At least you had the ‘breaking,’ If it werent for that I might have eaten my breakfast without reading this!
I’m looking forward to this switch. I have been waiting for it for some time now. The current pages are lacking in every which way, unless you were willing to spend money or put time into development i think this will be a great move in the eyes of low profit companies and people that lack the technical knowledge to develop within the current frame work.
Thanks for the heads up, it looks very interesting. While some brands may not like the change I think it’ll focus the customer experience more on the conversation and less on the static info that permeates a large number of pages. Pages may not be able to serve as great mini-web pages anymore, but they’ll become more robust listening posts and conversation facilitators.
I really wish they would be more open about this. Originally Facebook was only going to give developers about 2 weeks to convert to the new profile. Now that are doing the same thing for Pages?
I’ve designed a few apps that can be placed on Pages, one of which, My Countdowns, has been placed on over 200 pages. I really hope they give some heads up on how this will affect applications.
Any development and growth will get my attention as I have two pages in which I would like to be more proactive. Thanks for the heads up!
I’m disappointed that posting events to people’s newsfeeds will be limited to those who pay for engagement ads. A lot of the pages I’m a fan of are independent musicians. None of them will pay that much money. However, I’d love to see their events on my newsfeed; knowing when they have events is one of the main reasons I chose to be a fan of their pages, and newsfeed notification would be more effective than Updates.
For those of us that have invested time and energy building Facebook apps, what does Facebook’s new Pages product mean? Will we be able to migrate our users and fanbase from our apps over to these new Pages? Would we want to? Perhaps there’ll be a way to have Pages mirror an app, essentially acting as a secondary front-end? Are we about to lose some competitive advantage now that it’ll be so much easier for brands to replicate app features through Pages?
http://so.ca/?p=104
it’s the end of the month! i hope they don’t wait too much longer.