Facebook is not a public good; they’re a private entity. While it sucks for users, it’s “fair” for them to do whatever they please with your account as long as it’s in the TOU you read when you signed up. Contracts are contracts, no matter how dependent you are upon the service.

My account was disabled two days ago with no warning or explanation. I’ve emailed Facebook several times now and have heard nothing. I’m still hopeful that my account will be restored since I did nothing wrong.. no really, I did nothing wrong… but it does seems a strange policy to disable people for using the platform for what it was meant for… connecting with people. In my case, connecting with about 90 people over the course of several months? Makes no sense.

I’ve never had my Facebook account disabled. Honestly, I’d be pretty lost if I did.

However, I have had an email account temporarily disabled. I won’t get into all the details, but in the course of helping a friend, I did something I shouldn’t with university computers. It wasn’t illegal, or even particularly bad, but it was against university policies. My account, including access to my email and all computers in the Computer Science department were taken away without warning.

I needed that account to turn in my programming assignments. And suddenly, without warning, it was gone. I had to go see one of the department heads in her office, apologize profusely, and beg for my account back. She gave it back, but I was awfully nervous for a while.

She told me that if I ever broke another rule, even a tiny one, my account would be permanently removed, and I would have to deal with whatever academic consequences that brought.

Anyway, their decision to disable my account was wholly justified, and I never questioned that decision. I had broken their rules, and they punished me. It was completely fair.

Facebook is the same. They’ve set forth certain rules regarding using the site. I think their rules are good, as it keeps away spambots, pornbots, and the like. If someone gets their accounts disabled, they should just think back to what they’ve done on the site and try to figure out what rule they broke.

I read an insightful article yesterday (http://adage.com/digitalnext/article?article_id=133896) on AdAge about account disabling and made a comment about my own experience with Facebook. One of my blog URLs has been deemed offensive content by Facebook and I have no idea why: http://sadieshihtzu.blogspot.com/ Facebook get so many things right but they get so many wrong too.

Really need my facebook account back too. I honestly dont know what happened or why it was disabled but i dont want to lose all my friends and photos that were on there. I had not seen the warning. If i had i would have gotten out of facebook at the second id seen it. Please help ive tried to restore it by email but to no avail

I’ve been disabled 13th feb. 09. The reason is a strange one : “Aïcha Disco” was a fake name for them though i let other users find me with my real name “aicha mahjoubi” in Name options. I’m a Disco Dj and party promoter since 2004, anyone in my network knows me more by my disco activity than by my real name. So one day, an automated administrator decided to disable my account.
Since that day, i write emails everyday to disabled@facebook.com, polite ones of course where i explain why my account wasnt a fake name, and that o-kayyy i ll use my real name after that.
we are the 18th feb. i still have no news.
Facebook should send a notification or a warning before completely put you in “social black out”
i just hope i ll recover my friends, groups i admin, events i must animate too… that s a real pain in the neck not to be able to react on time.
i know that i ll put more administrators for events and groups. and i know i definitely MUST “transform” my “friends” into groups.

how many time did it take for you to recover your account?

Having been disabled from Facebook account for a nearly a year ago,the reasons need to explain further by the company why the users have been disabled from thier free accounts. Instead of email explainations. Like in my case I was accuse of someone whom I didn’t know or did Facebook not like my politics? I was invited to join facebook. Beside the term of use policy,the disable policy needs a severe review becouse to disable someone is going against thier rights as as user. Especially when a user has done no wrong.

i had the same problem with facebook…i was jst adding a few new people ..okay not few but alot of new people…so what happens with that…you can alot of new frnds over the world ..i dont think its a bad idea..and there is nothing worng in it..and facebook is the only way to keep in touch with alot of my frnds back home in dubai…i really need my account to be reactivated..

i really need it back …its become now part of my life..
plzzz to the concerned authority …plzz give back my account..

its a humble request

My fb account was disabled a week ago. I received an email from fb that my account had been hacked and to click on a link and reply to the email. I thought the email was a hoax so I deleted it. I don’t like clicking on links from unsolicited emails. Now my account is disabled and I can’t get any response from fb on how to re-activate it. Frustrating!!!

please please please facebook
i really need to access facebook i dont want to lose
everything i added on there
and i dont want to lose my friends
and all..
soo please facebook it’s really not fair
u really think a 14 year old facebook user would be a spammer
it’s been 1 month since its been disabled
and I keep having dreams that i got enabled on facebook
and i’m constantly thinking about facebook
i really need it to be enabled
i wont ever bother making another facebook
it’s a waste of time
and i need to add all the other stuff from my previous
fb
thats just totally out of order (03)
not faiiirrrr at all
they dont even notify you abt fb gettin
disabled
i fink i will never recommend fb 2 anyone
if dey r constatnly gna get diasbled 4m
it

My facebook account was deleted on Monday and after trying numerous attempts to e-mail them, they don’t reply to me!! I just wish I could have my facebook account back to keep in touch with the people I am close to and it’s a hassle to create a new profile from scratch. Why do they have to be so anal?! It’s frustrating and I wish something could be done about this.

My facebook account was disabled last sunday and I’ve emailed the address given but they still havent responded!!! This is RIDICULOUS its almost impossible to create another fb account and I just want my old one back I haven’t done anyhting wrong!!!!!!! :’( i NEED facebook PLEASE help me out if you can but facebook needs to get in the game!!!!!!!!!!!

My page was disabled over 2 weeks ago for some unknown reason….I really need my facebook for family and friends…isnt that what its supposed to be for….yes i do have alot of friends and was adding more daily…but to just shut it down for the simple reason i was adding friends is bad….atleast thats why i think they deleted me…i need it back please please…at least i would love to know why i got booted and if there is anything i can to do get it back

my facebook was diabled and i am not spamming or annoying people. i just need it back.

I would like to request to make it enable again.

The reason iI can think of is that adding of friends so fast. Those people that I was adding are actually requesting to be added too for the reason that we are both playing the same facebook game. It is a game from which all the players would want to have clans as it is necessary to win the play. In order to become clan members to the other player, one would need to one to be a friend first to him. I am not spamming in any way and not annoying other users.

I apologize for violating your Terms of Use. I am promisising never to do that again.

hello
my facebook account has disabled and without a warning and because that I’ve post on mafia wars application wall 10 similar post, what the hell how should i know that is forbidden and even if i did that they should look at the profile and see if its real or not
any way i’m waitin for them to re-activated again

Facebook is a private service, yes. But, it’s free, and suggests you add everyone you know, communicate with them often, upload photos, etc.

The account disabling offer occurs seemingly at random, for users who have done nothing wrong. Why?

If an account is disabled, what recourse does a user have to get THEIR data back? (photos, contact info, and delete any profile information)

Is facebook disabling accounts so that people sign up again, and thus they have “more” users?

The thing about facebook is that they are not informative at all. They disable an account, and just move on. There is no “contact us”. The only thing is to send them an email they probably will never read.

And yes there are a private site, but when it comes to them seeing our private data (yes it’s there even when u get disabled, even when you die, they will know all your records, they’re like the CIA) we close an eye, and say that is ok. But when it comes to disabling they don’t even listen to us. I mean what would it cost to them to make a help channel, with a queue to be voiced, and 3-4 persons who stay there (Instead of having emails, which get never replied)

I had mines blocked last night. I need it badly for communicating with friends and family. Also for networking for my career. I need to talk to someone urgently this weekend and the only way I have is through there. If I miss out on it I will lose out big time as they will think I am ignoring them or have left the site. I don;t know what I did to deserve it. I have seen so much bad stuff on there and nothing happening but an innocent user gets disabled

FB recently disabled/shut down my account/profile and I’ve got to say that I’m furious. Its not that I care about a profile all that much - but there were 100s of pictures, some of which were ONLY saved on FB, 100s and 100s of songs and videos I had added to iLike over the course of a year +, all of my friends, some of whom I’d forgotten how to spell their last name and then couldn’t find them again, and over a year’s worth of posts and some saved messages that were pricess to me. Just as infuriating - is that this is a social utility and their acting like Natzis! I was receiving warnings for about a week … each time I clicked on “wall to wall.” That’s the feature under the post someone left on yr wall - that enables you to see your wall history with your friend and write back to them via that feature, rather than have to go all the way to their profile. If I used that feature 20x a week that’s a lot, yet nevertheless - I was receiving these warnings. So, I began to email warning@facebook.com - which is the address I was told told to email, after receiving an actual email from facebook saying that I’m misusing a feature. I wrote them every day and never received a response. Two days ago, without thinking, I wanted to respond to a friend who wrote on my wall and too quickly clicked on “wall to wall” and before I knew it my account was gone. I’ve now written to warning@facebook.com, disabled@facebook.com and info@facebook.com and not one person has responded to me. I’ve been on the net for 16+ years… and on every social networking and blog site that was ever introduced to the Net during that time and I’ve never seen anything like this. They’re disabling users for using the features they’re giving us to use … its ridiculous. Something really should be done about this, because it does remind me of Natzi type behavior. What type of site warns, threatens, accuses and then disables users from their site for doing nothing short of utilizing features the site has provided for them to use? Their tracking program is random - its obviously malfunctioning, because countless users who have done nothing wrong are being disabled and they do nothing to correct it. I’ve lost 100s of pictures, pictures I can’t replace - an uncountable amount of hours worth of videos and songs added over the course of more than a year and so much more. I’m so disgusted at this point … between their horrific “new design/downgrade” - which disconnects people from people and takes the “social” out of social networking, and now this …. I’m wondering if Facebook is even worth the energy anymore.

If anyone can figure out how to get my account reinstated that would be wonderful, because they DO NOT respond to my emails.

just found out how stupid facebook is.

too many problems and errors, too slow or not replying emails and messages, too frequent changes.

are they employing dumb ass and lazy bums there? it’s recession i know, but don’t u think it’s better to employ a few of high-paid smart, hard-working ppl then a bunch of cheap useless staffs?

HI it’s hemi kumar…
why my account got blocked plz dn’t block i havn’t done anything bad..i know wat’z was da problem…bcoz i post a link 2 all my frnds wall.. dat’s way ..sry sry .. i understand nw im nt gona do da same misstake again … im sry sry sry …bt my facebook account got disabled without any notice… plz reactivated my account….plz plz… Im really sad bcoz I dn’t have any of my friends & family contact NO or address, it’s all in my facebook…plz ya i wanna call my family bt i have no phone NO or any thing it’s all in facebook… i trust u guys and saved all in there…. i knw my family goning 2 gt upset bcoz i dn’t contact them it’s gonna be about week.. so plz plz plz reactivated my account , if u think that i have any bad staff in my profile plz check it out ……
thank you…

my facebook ID is.: hemi_prami@yahoo.co.uk

Hi, I just had my Facebook account disabled last night and I do not know why that is the case. I have never done anything wrong on there. I have maybe been on there a little too much, but its only because I chat with my friends online there because I can’t download AIM at work. What kind of social networking site automatically drops your account without warning? I really wish I knew what I did wrong. I have read the ToA many times and I dont think I did anything wrong. This is lame and hopefully, Facebook will come to their senses and stop this nonsense.

My account was disabled because I was requesting friend data too often. I had Snap2Face configured to update every 5 minutes. I asked Facebook to reactivate my account and they finally did after 5 days. Here is the email I received from Facebook after the reactivation:

Your account has been reactivated. Please significantly slow down the rate at which you browse Facebook, or your account may be disabled again. We would recommend that you discontinue the use of the Snap2Face application as it appears to be flagging your account as abusive. Please notify the developers of this application that this problem has occurred. We apologize for any inconvenience this has caused.

Basically, Snap2Face works great, just don’t configure it for 5 minute updates or they will think you’re a spammer.

By the way, Facebook deactivated my account without warning. It worked fine one day, but I was unable to login the next. They did not even send me an email to explain why.myaccount name is samadtokonamin.my mail samadtokon@yahoo.com.please active my account.

I still haven’t gotten mines reactivated or gotten any replies from them about my email. How long do most people have to wait for them to get their accounts back ?

I found out today, that I have had my account disabled. The only thing more ridiculous than it being disabled is the reason why. I posted on my friends wall. No innapropriate messages or content mind you, just a talk with a friend. NOTHING in their TOS says I can’t talk to my friends, NOTHING in their TOS says I can’t post on my friends walls. I have yet to receive anything close to an intelligent reason as to why I can’t post on my friends walls. All I get is, “you post too fast.” Well, what are the limits or rates at which we are allowed to post I ask, “Well, we can’t tell you that, but you exceeded it.” What kind of policy is this exactly? They can’t expect people to abide by the usage rules, when they refuse to make those rules available.

http://fascistbook.wordpress.com/

Last night my facebook page was disabled,not sure why.I am very upset over this,many of my personal and biz. contacts are on fb & I have no way of retrieving without my page!I have personally introduced 30+ people to fb and this is how they thank me?Please,help me! Give me back my page please.

I had 2 facebook accounts disabled. The first one I set up in the name of our deceased son. The website said “In Loving Memory of…”. All my family thought it was great & were going on there to leave stories, memories, etc. & I was uploading photos of him from childhood on. My daughter-in-law found out & was furious, so she reported me to facebook as an “Imposter” account & they shut it down. Two days later, my other account was disabled. I had set it up as “BobandDenise” & put a photo of him & me as the profile picture. Facebook told me that this was considered a joint account, which they don’t allow. I am e-mailing them every day, but it’s been 5 days & they haven’t replied, even though they said it was “temporarily” disabled & to let them know the individual name that would be “going forward with the account.” So, I keep hoping…sure helps to read the rules!

My account has been disabled.
They gave me a warning sign, so I stopped.
But still, my account has been disabled.
What is wrong with posting share to my friends.
It gave a sign that it was repeative action as spam.
But it was not a spam, it was just a link to my friends to join my group. If that’s wrong doing, what would I even waste my time to use this application.
I didn’t even know that so many people were having same problems. I’ve never had this experience from friendster or myspace or any other applications.
If facebook doesn’t change, I wish all the users use other applications instead of this.

I had a facebook account for awhile, I didn’t use it much for over a year- maybe more. I added a friend at their request and within a few days I ended up adding dozens of friends through a network of friends (close to 100), I was a prominent member of an organization of which former members now seek support through networking tools like facebook. In addition to adding many friends I did have some nude pictures on there, I admit that I did not read the fine print and I thought that only a few friends could see the pictures. I’m a little surprised that freedoms are surpressed and censorship is so punitive when facebook friendships are restricted to only those you allow to see your account. What happens between friends is the business of facebook? It was sharing pictures with close friends only, I wouldn’t want my mom to see them - therefore I wouldn’t accept her as a friend. All of the sudden I was disabled. I have mixed feelings about it all. I question how “private” facebook is and I question their “punishment.” There was never an opportunity to correct the situation, which I would have gladly done. I question the “right” facebook has to allow you to establish a network that they arbitrarily take away, without any kind of due process there will be friends with which I will never be able to reconnect. There are limits to how much any business can regulate or censor its customers, even violate their constitutional rights, when they invite the public to their business. If I am in a store and the store doesn’t like a picture I show a friend, can the store kick me out? Can they ban me from the store permanently? How far does public policy allow us to go with the censorship? Facebook is a private company, but so is the telephone company - can they disconnect a call because they don’t like the subject of my conversation? The post office is not public, can they refuse to deliver mail they find offensive? If I violate the policies of the phone company, post office or any store, do they have the right to dismiss permanently without a hearing? Personally, I think it is a lawsuit waiting to happen.

Follow up to my lawsuit comment… Generally harm or loss must attach. In addition to the emotional distress people suffer, what about the connections people make to stay with others around the world? When those connections are lost, it isn’t difficult to calculate a monetary loss. In addition to many other scenarios, there may even be medical or healthcare advice being exchanged that could cause serious injury or death. I realize that facebook is putting the public on “notice” when it has the policy online. However, those wrap-around or adhesion contracts do not stand up in every state. Facebook should have an expectation that they could be hauled into court in any jurisdicton through long arm statutes. I’m sure they address that in their “contract” as well, but, again, those don’t always stand up.

What’s also interesting is that apparently some receive a warning and some do not. This is but one of the warnings found on facebook’s “help center warnings.”

“You received this warning because a photo or video that you uploaded has been removed for violating Facebook’s Terms of Use. Photos and videos containing nudity, drug use, or other graphic content are not allowed, nor are photos or videos that depict violence or that attack an individual or group. Unfortunately, for technical reasons, we are unable to provide further information about the removed content. In order to prevent this from happening in the future, please refrain from posting photos or videos of this kind and remove any that still exist on the site.”

http://www.facebook.com/help.php?page=421

Apparently there are different standards for different individuals. It would be interesting to see the different standards used (i.e. is facebook discriminating?). Does facebook have less tolerance for gays, lesbians, blacks, hispanics, women, etc.?

Greedings to all FaceBook users my FaceBook account was “DISABLE” 05-03-09 for to many friends request. but when you read the terms of Agreedment it dose not say how many friend request you can add like for example you can only add 50/100/75 something like that but when you read the Agreedment it dose not say anything about that. but at the end of the day i realy like FaceBook thank you.HARVEY

Regards to the Troy Daniels comments it possible to sue FB for breach of human rights (EU law) without fair trial.
im in similar boat as urself, certain pics they didnt agree with even though i copied it from another group, which is still there. I dont understand u can ban pics, but not the group which promotes these photos. Ive lost personnel & business contacts & phone numbers of ppl

In common day practice, if u do something wrong, 1st verbal warning, then a written warning , then Disciplinary action (disabling account - temp or permant, depending the severity).

I got disabled then the warning, Disciplinary procedures dont work like that. Facebook needs to learn how to do things properly

my facebook is disabled i dont know why i didnt recieve any warning i need my facebook back plz

My page was disabled over 2 weeks ago for some unknown reason….I really need my facebook for family and friends…isnt that what its supposed to be for….yes i do have alot of friends and was adding more daily…but to just shut it down for the simple reason i was adding friends is bad….atleast thats why i think they deleted me…i need it back please please…at least i would love to know why i got booted and if there is anything i can to do get it back

My account was disabled for reasons which remain obscured by the “bot” driven administration of the Fb TOS. There are many ways to create and maintain social networks through Yahoo! and MSN, My Space, Xanga, etc. Fb may be in danger of becoming one of the biggest e-frauds - claiming 200 million members, while most people know that many of their friends have multiple accounts, while others have accounts that haven’t been used actively for years.

my account is also disabled and i’ve sent 4 emails in 10 days and got no answer, nothing! i think my account was disabled by mistake and the ’support’ team is somewhere, out of space and cann’t reach them and get an answer

NOTICE: CLASS ACTION LAW SUIT AGAINST FACEBOOK NOW FORMING

Facebook has reported that over 200 million now use the system, making it the largest in the USA, and worldwide: http://www.facebook.com/press/info.php?statistics

Facebook actions are no longer “inconsequential” in matters of personal and business communications. Its unique (sui generis) position in society and matters of business relations makes Facebook subject to being held responsible and accountable for damages both monetary and punitive, and subject to legal Class Action.

See Below to Contact Us With Details If:

* Your Facebook profile account was disabled.

* Your business was disrupted by the disabling of your Facebook account.

* Your uploaded media was lost due to the disabling of your Facebook faccount.

* You have experienced other harms, including expense, lost time, business interference, etc., by the disabling of your Facebook account, including the inability to access data you uploaded to your account, or to other groups and pages on Facebook, etc. (please describe).

Email the Following Information:

1. Dated copies of any notifications from Facebook concerning the disabling of your account, or the threat of disabling.

2. Dated copies of all correspondence (via email, fax, postal, etc.) that you have sent to Facebook regarding the disabling of your account, or which were sent to Facebook on your behalf via parents/guardian, business owner, legal counsel, etc.

3. Dated copies of all replies you received from Facebook in response to your correspondence about the disabling of your account.

4. The date your account was disable and date it was reactivated, if it was reactivated.

Email with your above information attached to:

Atten: Joseph DeWalters
le07@aol.com

Request to Reactivate my facebook account..

I have the same problem like many others who got disabled in facebook for 4 days already.
Disabled by reason, either added friends too fast or clicking too fast on certain functions.

I’d like to say, like many others here I have no intention to create any spam or damage to facebook or any people. But the same problem may be cause from requirements from games such as group adding provided by facebook.

Facebook is a very good wesbite that helps build a network of people. Facebook request to fill-in real data in the account of the user, disabling personal accounts is severe. User will lost all records such as valued information, friends, family members, colleagues and work related, etc.. Therefore, all these contacts and information are forced to be lost!

Understand that facebook needs to have ground rules in order to maintain the safety and security. But we are pretty sure a majorities of users who got disabled here are not hackers or spammers. And we all wish to use this account for long term.

Please do give all of us a chance to get back to our account. I believe many will be grateful!

Thanakrit Apichaidetudom
thanakrit_a@yahoo.com

I had my account disabled not sure why , I was adding and accepting friend requests when it was shut down , stating innapropriate conduct please help me get my account reinstated
thanks
kurtis schuettenhelm

Request to Reactivate my facebook account..

I have the same problem like many others who got disabled in facebook.
Disabled by reason, added friends too fast

I’d like to say, like many others here I have no intention to create any spam or damage to facebook or any people. But the same problem may be cause from requirements from games such as group adding provided by facebook.

Facebook is a very good wesbite that helps build a network of people. Facebook request to fill-in real data in the account of the user, disabling personal accounts is severe. User will lost all records such as valued information, friends, family members, colleagues and work related, etc.. Therefore, all these contacts and information are forced to be lost!

Understand that facebook needs to have ground rules in order to maintain the safety and security. But we are pretty sure a majorities of users who got disabled here are not hackers or spammers. And we all wish to use this account for long term.

Please do give all of us a chance to get back to our account. I believe many will be grateful!

thanks
kurtis schuettenhelm
racedesigns1@cox.net

May I ask everyone “How should Facebook change its account disabling policy?” at least to me is quite simple. Before I present my answer, I want to ask Facebook if there is anyone at Facebook that knows how to reason and treat people in a humane manner? The reason I ask this question is because Facebook on the surface appears to be user friendly and concerned about its members. However, upon closer examination Facebook does not have a due process and does not care at all about its members rights and feelings. Here are a few examples. Facebook limits the number of friends you can have and limits the number of friends you can make in a given period of time, limits the number of groups you can belong to, limits the number of messages you can send in a given period of time, limits the number of “polks” you can make and no doubt other limits I am not mentioning. All limits are ruthlessly enforced by giving you warnings you are breaching Facebook’s limits without telling you what the specific limit number is and then disabling a member, or abruptly disabling a member without a warning and without saying what limit rate was breached and of course without a specific number that is deemed to be to “fast.” Most members are permanently disabled and are told that Facebooks decision is final and there is no recourse. To me this is analogous to giving speeding tickets without having a speed limit posted. In Facebook warnings and in their disabling message they call a “guilty” member a scammer or spammer and further say you “may be” infringing upon the rights other members by harassment.

Now to answer the question ” “How should Facebook change its account disabling policy?” To me all Facebook or should I say at this time “Facelessbook” has to do if, dare, I use the terms thinks or feels, it needs limits to guard against real threats to security is to program in limit governors that will stop the breach of policy before it is breached. Limit governors will enforce the Facebook policy of limits and will as well be a security measure to guard against real scammers and spammers. A limit governor is the same thing as a speed governor on a vehicle. As an old farm boy from Iowa I fail to see the difficulty in having a limit governor policy and implementing it with a computer program. With limit governors in place members will not be disabled because they will not be allowed to breach polices and real scammers and spammers will not be able to operate so why be a member?

If Facebook is treating its international members with ruthless complete disregard for their rights and feelings like it treats it domestic members with ruthless complete disregard for their rights and feelings I believe Facebook is not only giving itself a black eye it is also giving the United States of America a BIG black eye in the eyes of the rest of the world. I ask Facebook to please wake up and see the light. If you are so paranoid about your members governing themselves by self enforcement of your unknown limits and rates than at the very least give members an exact number that is considered a breach of your limits and rates and or place your own limit governors on whatever you want to governor and stop disabling members who are actually your friends as well as friends of other members. I believe if Facebook will place its own limit governors to enforce its policies or even better do away with limits and allow freedom to reign you will be creating good will for yourself and most importantly from your members and disabled former members.

One final note. In all fairness (?) to Facebook, Facebook SAYS it has an appeals process, customer support and a disabled contact to assist disabled members to sort through what has happened and evidently to somehow offer hope of membership reinstatement. However, because I know from first hand experience, the contact services are in fact a cruel automated ruse that does not reply at all or replies with an automated reply and nothing is done. There may be a very minuscule minority of disabled members who have been reinstated but a large VAST majority of disabled members are ignored and do not receive a due process and are never again allowed to be a member of Facebook. I want to ask everyone if Facebooks current polices and practices are what the United States of America is founded upon? Thank you for your time and interest in my answer to “”How should Facebook change its account disabling policy?” Sincerely yours, Mark A. Dix, Brooklyn, Iowa, USA

Hi Mark,
I dont think facebook has the face to do what you are sensibly offering. Facebook just wouldnt want to give the impression that it has limits for the number of messages that can be sent by letting the world know what the limit is.

I was disabled two years ago for violating this rule. I recently opened another account (with a diff. email address ofcourse), and when I wanted to join my univ. network that I used to be a member two years ago using my univ. email address (different from the email address I had registered to facebook then), I was surprised to find out that it was disabled.

I emailed facebook naively asking why this happened, and guess what! Couple days later my account is suddenly disabled again!

Everything aside.. I do not think that I ever abused facebook, but it is a fact that facebook is abusing people.
WHY? Because it is permanently disabling accounts when the users (anyone with a commonsense) do not suspect that such a punishment is about to come. The punishment is so unreasonable that as you see in my case.. it follows you forever as though you have been cursed.

It is a social network for gods sake not the military!

One more thing.. if you enter your email address on the log in page, without entering your password, you still get the message stating that your account is disabled. This means that anyone who enters your email can find out that your account is disabled.

why delete accounts if its a online networking site?

My account was disabled. Probably I was working in too many tabs in one moment…

But I think it should not be my problem if facebook indicates me as spammer and I am not. Facebook should warn me, and he did not. Or he have to act in hours as google, where the latest response I ever get, was in 8 hours and in my language (Slovak).

Another problem is, that I created few groups to promote my website. Those groups have altogether at least 40.000 members and I am the only admin… I paid facebook to promote my groups hundreds of dollars and I saw that in few of these groups were done huge changes with new admins

If facebook won’t give it all back, I will ask for compensation. Because I am not just a member to whom has facebook illimitable rights. I am customer, and I have the right to get what I paid, or get my money back!

I think it seriously.

Andrej Winter

PS: I did not break any facebook conditions.

When The Facebook team says We will not be able to reactivate your account for any reason. This decision is final.

Is there anyway they can turn their decision I would like to think so because it does not say its permanent.

I must say, I have had my eyes wide open, and with great regret. I created a group called PERFORMING SONGWRITERS (UNITED WORLDWIDE), made the colossal error of messaging too many people to invite them to my personal page (in an effort to actually reduce the group postings and give people the choice as to how much info they wanted to receive from me). I was disabled on June 24 after the group had grown to 1500 members in 15 days. Most of my topic posts went with my account, so that left my group gutted of ‘content’. People have been trying to email and help, but have been getting the weirdest messages back saying that they aren’t writing from their FB account email addresses - not true in every case - and FB can’t divulge info - no one was asking them to; merely the request was to reactivate the account.

I am so sickened by this, but I’m also immersed in a business law course right now and have just been informed about the law of contracts and do understand that Facebook has an aim and the aim is a noble one - to reduce spam. It is the reason why I posted my group there in the first place. Because I love the networking capacity of FB. But errors do happen, people do make uninformed mistakes. Without a transparent policy it is hard to keep within the rules. I lived for 11 years in Saudi Arabia where I had to look over my shoulder at times for fear I was doing something that could land me in trouble. I’m sorry that in the free world, I’m discovering myself in this bind. It’s almost felt like an entrapment of sorts - to be cut off from hundreds of very old friends just reconnected with from elementary school, and people who have known me through high school and university. A friend died this year and his Facebook account is a place where people still meet and talk. I can’t access that. Another friend is battling cancer, and I can’t reach the person who had been filling me in about that.

What’s further distressing is the fact that the mainstream media appear not to be able or willing to shed more light on this problem. I have tried to communicate with the BBC and with serious online bloggers particularly those in the music business, and most simply ignore the request for airtime or help as well. I find that perplexing. But it’s been explained to me by some of my group members that they are afraid themselves of being banned by Facebook.

I have read about one man who announced his decision to commit suicide to a Facebook applications programmer, and Facebook then responded pretty quickly. I wonder how many people engage in acts of distress due to the closure of their Facebook accounts…that FB does not know about? For an organization that cares about people, this is somehow skewed to me. Simply respond to queries, if you can, or post the information real people need online. And, yes, go after the hard core spammers.

A good friend of mine who worked at Warner Records said to me a few years ago when I was trying to decide the name of my new 4-year album projected recorded in Saudi Arabia, Canada, and India - but nevertheless a folk-pop thing with world music sprinkled throughout: “Don’t underestimate your audiences.” I went ahead with an Arabic title for the album, one that I knew western audiences would wonder about. The concept of not underestimating audience intelligence has not left me. I find that principle to be true, and wish it could be true for Facebook, too. Then again, we’re the stupids who keep posting while ignoring generic warnings. Perhaps the warnings need to be explicit re. the numbers of clicks. That would have settled my enquiring mind.

My heart is really heavy as I continue to wait this out and hope for the best. It’s been two weeks. It feels like two months. I’ve been reminded of a few things in these past few weeks: get the email addresses of people in your life. Get a life beyond Facebook. Pick up the phone. Get out. Focus on your dreams and realities. The cyber world isn’t heaven.

LL on Facebook:
http://www.facebook.com/loreleiloveridge

Fanpage on Facebook:
http://www.facebook.com/pages/Lorelei-Loveridge-World-Travelling-Songwriter/747540387

Performing Songwriters (United Worldwide) on Facebook:
http://www.facebook.com/group.php?gid=110532175707&ref=share

fucking ass facebook why they are disabling the accounts??? with no reason or warning??!!! mother of fuck…. im spending a money to use my facebook then they band it??? fuck you facebook administrator…. if that is your way to protect your stupid site..plss close it… fuck you

My account has also been disabled without any warning i thnk so tht the reason iz tht i sent many friend requests a a time. if any one can help plzz contact me at addii_0@yahoo.com plzzz help…

I’m in for class action. I live in Italy.

Will contact lawyers up here.

Dario

My account was disabled for DELETING friends. More accurately, deleting pending friend requests. I’ve sent one email to disabled@facebook.com with an auto response a week ago, two more since then with no such responses.

I think it’s unfair, I gave them my email address, userid, what I was doing at the time and still nothing. Granted I may have received a popup box warning, but there were a lot of requests, so by the time it came up, I was half shut eyed and clicking ‘remove connection’ ‘confirm’ without reading the box, until I got one saying I wasn’t logged in.

While I believe the disabling was caused by me doing a repetitive action, I think it’s taking way too long for them to get back to me, I’m sure it’s a simple thing to change, one flag in a database which surely, they have some sort of admin page they can login, searhc by email/userid and change rather easily.

I did notice I had an email warning, but I wasn’t reading my emails at the time because my sister and I were also conversing on my ‘wall’, so each time she sent a message, I got an email. I saw the outlook notification and just clicked on my wall, replied, then went back to removing requests.

My acccount also been disabled for inviting friends. I try many site to facebook trying to get my account reactivated but never hear back from any one at facebook. WHY. Facebook would help you with prombles or at lease get back to you. I don’t do spam I just want to keep up with old an dnew friends. I thought that is want facebook was for.
PLEASE reactivated my acccount. I also hope I do loss all my friends and ther infor.

sorry man. they disabled my account 3 times too, all without notices or warnings though they claim they warned me. for ur info, it typically takes over 10 weeks for them to respond to one email. they seemed to admit the fact that my account was disabled for no particular reason, because they couldn’t really back up what i said other than lie that i did stuff that i haven’t done. my account’s been disabled for like 3 months now, n i have no way of contacting my friends…facebook is good, but the team is rude as hellll n they will one day pay. you should all go to twitter. they’re forkin biaches.

They should have a phone number! How frusterating! Who wants an auto response?

I don’t know why you suddenly without warning disabled my account I’m not terrorist even I’m not believe in god I’m not scammer I work in respectable company I don’t hate Americans i always loved them I have a lot of American friends & I’m working with Americans if it’s a mater that I’m an Arabic person & is not allowed for Arabic’s to contact the Americans so its a matter of racism please just keep on my respect for face book & reconnect my account again & blocking somebody is not solution because he will create anew account Easily please help the American culture the culture of respecting the other the culture of supporting freedom & respect the humanity not standing against it please kindly reactivate my account again

Thanks & Best Regards

My account has been disabled… with no warnings or reasons. I haven’t even done anything to violate the Terms of Use: I actually read them to determine this.

I don’t understand.
I just want my Facebook back.

My account was disabled early this morning (after 1:00am) while I was actually on it! I have emailed over 4 different addresses on Facebook, but still have heard nothig as of yet. I am not a blogger nor do I SPAM. I do play Farmville and perhaps that may be the problem. I even emailed the makers of Farmville with the problem! Who can I contact at Facebook? I have done nothing wrong…seriously!
Thanks!

This is not fair. Facebook should not disable accounts as some people need to use it throughout. It is not right to even disable it temporarily.

this is madness. it is rude to just deactivate someones account without any warnings. i demand that u restore my account and any other person in world’s account. Thank You!!!

Facebook account disabled… hope it gets reconnected… we’ll see…

My account was disabled. It’s hard to believe that they disable accounts so readily, but they do. Until it happens to you, you really think that the person had to do something “wrong” because it makes no sense for a company to do this. I got very non-specific warnings when I posted birthday greetings to friends’ walls several times. I did post Happy Birthday in all caps, and another friend indicated that she thought that might have been when she was warned. It sais something to the effect that I “might” be engaging in this long list of no-nos which included harassing others (I know we’re getting older, but happy birthday is hardly harassment), trying to sell something, chatting (huh?), and a few other things. I did not know what they meant. I still posted birthday greetings but with a sense of dread in my stomach, but didn’t get any more warnings of that sort after getting several within a few days. Then, one day I posted something to my own wall that was very positive, about some good news. I got another dire sounding warning. It looked different, but it listed that same sorts of things that I “might” be doing. I had to look at weird letters and put them in the box. I assumed it was making sure that it wasn’t spam or something, but I really didn’t know what the deal was. I had to do that a few more times when I posted comments, but weirdly, not when I was in big political debates or the like. Just weirdly, right after that positive posting I did to my own wall. Then, it stopped for a few days. I did my regular thing and also spent way too much time playing a game. I was commenting to a friend. I went to her page to leave her a message because I know that you somehow aren’t supposed to “chat” (although if it is a conversation between more than two people, it’s not like you can use the online chat function). When I tried to get to her page, I was thrown offline. I was told to log in again. I did so and was informed my account had been disabled. No reason. I have been devasted. It as turned my life upside down and really shaken me. I was using fb as a way to begin to come out of depression and sort of reenter the world. And, to be smacked down like that really did a number on me. I am deeply depressed and upset. I have friends who are in fear that their accounts will be disabled because they have gotten warnings, so they are staying off fb more than usual. This is not making them happy. I’m not sure how this benefits fb because that means the ads they post are not being seen. This seems to happen to more and more people. And, until it happens to you, you really think these other people HAD to have been “bad” and done something “wrong.” I know people who’ve had their accounts given back within a week or a month, just depends. One got hers back with a warning that if she ever did “it” again, she’d be permanently disabled. Problem is, she doesn’t know what “it” was . I have friends making sure we have each other’s info and other ways of communicating so we won’t lose each other.

I’ve contacted them daily and only got one reply that they had received what I’d sent.

This is agony. I can’t imagine that this can be good for their business, either, as people start limiting their time on fb so that they don’t lose it altogether. That means less time for ads to be seen.

FB really needs to realize that as this grows, it is damaging the company itself. People get to depend on fb and really rely on it and use it, but if they feel that it can suddenly “erase” them, they won’t use it.

This has been extremely painful for me. I have a certain mistrust and fear regarding fb now.

FB needs to fix this. They give out these dire warnings, saying you “might” be doing one of a long list of no-nos. But, if you know you aren’t, there is no redress.

I hope fb realizes they are making a problem for themselves. A group of my friends and I had an actual cyberstalker threatening to harm us, our children, our pets, and it took FB over a week to do much of anything. Yet, I’m given warnings for saying happy birthday to people.

However they have their system set, it’s not working. FB is the big thing right now, but if people get to where they are afraid to use it, afraid to make connections only to suddenly lose their friends, something else will come in to take FB’s place.

FB is abusive in how it deals with people in these situations. And, FB is losing trust and will eventually lose customers if they feel they cannot trust it. Right now, I have several friends trying to figure out why they get warnings, trying to connect a bit but not too much, etc. We all try to figure out what makes FB send out these warnings because it’s not for what it says. And, FB does not help at all. I am so disappointed in how they have handled this.

It seriously has disrupted my life and adversely impacted my health. I am back into a depression and beginning to pull back from relationships again. If a company can just turn a switch and erase me, I’m afraid to use it.

Laugh and downplay it all until it happens to you.

I am happy to find places where this is being discussed. There are a few and I am compiling them. My facebook account was disabled twice recently for no good reason. Interaction with the site got weird after I upgraded to the latest Firefox software on Windows. I started using the site with Internet Explorer, but occasionally I would click on a link from a FB notice and it opened by default in firefox. It took days to get re-activated the first time I was disabled. I had done nothing really … was checking what friends had posted because of the FB notification email. The first accusation was I was clicking too fast, but it had to do with the browser working funky with facebook website. Then I accidentally went to firefox again and was disabled again. This time they did not reactivate me or accuse me of clicking too fast, but suggested it could be a firefox add-on. They asked me to tell them hat I was using and sent them my private info in my opinion with a list of all the extensions and plug-ins installed in firefox. Then there was never another response. I tried every day since then (over a week ago). I am in on a class action suit if anything they do is actionable. Here are the emails I received. I believe no human reads or responds to disabled@facebook.com.

Date: Wed, 12 Aug 2009 15:05:43 -0700
To: lists@markricher.com
From: The Facebook Team
Subject: Re: please activate my account

Hi Mark,

Your behavior indicates that you may be misusing the site. Please explain in detail your recent activity. Once we have this information, we will re-evaluate your account status.

The issue you experienced may be related to an internet browser add-on you have installed. If you use Firefox as your primary internet browser, please include a list of any add-ons or plug-ins you may have installed recently. This information will help us troubleshoot the reason why your account was disabled.

Thanks for contacting Facebook,

Gianna
User Operations
Facebook

Date: Mon, 27 Jul 2009 15:24:05 -0700
To: lists@markricher.com
From: The Facebook Team
Subject: Re: My Band, Business or Other Organization Profile was Disabled

Hi Mark,

Thank you for providing this information. Facebook has limits in place to prevent users from running programs that automatically scan the site for certain content. Although this was not the case in your situation, viewing or refreshing pages at a rapid rate may cause your account to be disabled. Unfortunately, we are unable to provide more information about this system.

However, after reviewing your situation, your account has been reactivated. Please significantly slow down the rate at which you browse Facebook and refrain from violating any of Facebook’s Terms of Use. You should also avoid using systems or products that automatically refresh Facebook pages. Further misuse of the site may result in your account being disabled again. We appreciate your cooperation going forward.

Thanks for your understanding,

Johanna
User Operations
Facebook

Also I will add that I never received a warning or explanation from facebook. I searched about this extensively using google and found two phone numbers for facebook. They do reach the company but the automated message indicates Facebook provides no phone support. In actuality I do not believe they provide any human-based email support either. If this is the future of Internet companies, it is very, very disturbing. I think that this is much more troubling that some people might realize. I am glad that this blog is bringing it more in the light, but I think much more needs to be done to get facebook to act more responsibly and humanely. I read today that it is the fourth most visited site in the world after google, yahoo or microsoft. Unfortunately, when you see stuff like this you realize that they don’t hold a candle to those companies yet in terms of how the treat users.

My account isn’t quite disabled yet, but it may as well be. As of now I can’t respond to any posts either at my own or friends pages. I can make status reports: my current status? MISERABLE. I never realized how ‘dependent’ I am on communicating with people through Facebook. It’s forced me to go out side for a “life” but as far as I’m concerned, FB is also a part of my life and it’s not right that they can try to control stuff like this. I wasn’t doing anything wrong. It’s very upsetting to be proclaimed guilty and not being allowed to prove your innocence simply because of some arbitrary ‘rules’ set up by faceless individuals.

If you disagree with Barack Obama, its best to stay away from Barack Obama 1,000,000 Strong. They are a bunch of babies that cry when anybody has a different opinion about Obama than theirs. Their group says that everyone is welcome, but their members do not make anyone feel that way. I only wish I had the time, money, and the know how to disable that group forever.

Administrators Ken Stokes and Odidiah Stokes are the biggest cry babies on the planet.

If Barack Obama shot his daughters dog in front of them, in the middle of Times Square, the people on that group would say that Obama was saving everyone from a beast.

Jann, I feel your pain as I have been going thru the exact same thing. FB was my lifeline, the only thing keeping me going, the only escape/coping mechanism I had. Then on friday 8/14, they disabled me after I sent 4 responsive messages to my friends. I had received 2 of those annoying pink slip warnings and heeded the warnings and stopped commenting. But it’s the same as you, I would write happy birthday on a few walls and then get the pink slip. How stupid is that? Earlier in the spring, I was unable to comment on things for about a week, which seems to be what is happening to Sabrina. AFter that, i got 2 pink slip warnings that popped up when I was commenting on things, but instead of continuing w/ my commenting, I just shut down for the night and figured that was all they wanted, for me to cut down on commenting. Now I can’t access my profile at all. I’ve paid $ for premium memberships on games, and I have over a thousand photos on my profile as well.

I am now on day 9 of my punishment and they refuse to respond to any of my heartfelt pleas for mercy and another chance. I’ve sent messages to any and every email address I can find. I go from being really angry to total despair. I don’t know what to do. Some people are having luck by threatening legal action. Others are getting their profiles back after 2 weeks, although one lucky girl got hers back after 3 days. Some people don’t get their profiles back at all. I fear that I am going to be in that category. My friends even started a petition drive and Group, demanding my reactivation….last time my hubby checked there were over 200 people who joined.

What’s the point of a social networking site if you are penalized for socializing? I was not spamming. I don’t believe any of us were. I am working with a guy named Rudy Arnauts, who is working on You Tube videos directed to Mark Z. addressing this issue. I’ve watched them and they are very eloquent. Rudy needs to hear from ALL OF US in this situation as he wants to use our stories in his videos. Jann, you especially need to contact him. Watch his videos and see what you think.
http://www.youtube.com/MeetingwithMark

My Facebook account was disabled Saturday August, 21. I had received three pink slips over the past month or two and after each one I gave things a couple days to settle before I began to request friends again. This most recent warning came on Friday the 20th. I again stopped all friend requests. I posted a couple friend comments to real friends (school classmates) only to have my account disabled Saturday morning. I have contacted FB two or three times. Here is the exchange that took place between myself and someone at FB. The best part is in their last message that had the following section in it.

“It is especially prohibited when large groups of users who share similar physical characteristics are targeted for this type of behavior.” Talk about big brother watching you…
============================================================
Hi,

The Facebook Team has received your inquiry. We should get back to you soon. In the meantime, we encourage you to review our Statement of Rights and Responsibilities (http://www.facebook.com/terms.php) for more information.

Thanks for contacting Facebook,

The Facebook Team

Reply

Forward

Reply

|
Shane Hunter
Hi,

I have read the Statement of Rights and Responsibilities and I regret all activities that were in violation of them. This will not happen again. I do apologize for my behavior and will not impose on anyone’s rights on Facebook again. I will use the site as it was intended and only communicate with friends and family. Please see my conduct as an error in judgement and reinstate my account. Having something like this happen to me is a first and very unusual and unlike me. I can assure Facebook that this type of behavior by me will never occur again.

Regards, Shane

- Show quoted text -

On Fri, Aug 21, 2009 at 9:10 AM, The Facebook Team wrote:

Hi,

The Facebook Team has received your inquiry. We should get back to you soon. In the meantime, we encourage you to review our Statement of Rights and Responsibilities (http://www.facebook.com/terms.php) for more information.

Thanks for contacting Facebook,

The Facebook Team

–

“When you set yourself on fire and aim for the sky, you hope to leave behind some sparks of heat and light.

Like a vapor trail.”

-Neil Peart
Reply

show details Aug 22 (2 days ago)

Reply

Follow up message
Hi,

Facebook has limits in place to prevent behavior that other users may find annoying or abusive. These limits restrict the rate at which you can use certain features on the site. Unfortunately, we cannot provide you with the specific rates that have been deemed abusive.

Your account has been disabled because you exceeded Facebook’s limits on multiple occasions when sending friend requests, despite having been warned to slow down.

After further review of your account, we have determined that you violated our Statement of Rights and Responsibilities by misusing our site features to harass other users. We will not be able to reactivate your account for any reason. This decision is final.

Thanks for your understanding,
The Facebook Team

show details Aug 22 (2 days ago)

Reply

Follow up message
I appreciate your response and explaination. Although I do not agree with the “big brother” method of administration that Facebook has shifted towards since it began, I see no point in attempting to change your minds. I just would like to point out that people should be more aware of what Facebook deems an inappropriate number of requests/posts/messages. As far as your user community knows this is an arbitrary number. I admit that I can remember receiving three warnings and after each one I stopped the activity that was causing the warming. After the third warning, I stopped once again but continued to use my account for normal levels of activity. I am still confused as to why it took nearly twelve hours to pass by before the account was disabled. By that time I felt I had done nothing additional wrong and as long as I curtailed the activities that Facebook deemed inappropriate my account would remain active. I now find that to be false. I am not blaming Facebook in any way for what has happened. I just think that certain aspects of the TOS and Statememt of Rights and Responsibilities should be further defined and explained. Since the account will remain disabled, is there any assurance that the content of that account is secure and will remain unavailable to anyone? If I could have a responce to that question it would be greatly appreciated. I would hate to see my pictures of friends and family start to appear without my permission.

Sincerly,

Shane

Follow up message
Hi Shane,

Your account was disabled because you exceeded Facebook’s limits on multiple occasions, despite having been warned to slow down. Upon further review of your site activity, we have determined that you were in violation of our Statement of Rights and Responsibilities.

One of Facebook’s main priorities is the comfort and safety of our users. Accordingly, Facebook does not endorse unsolicited contact with strangers as it may be considered annoying or abusive. It is especially prohibited when large groups of users who share similar physical characteristics are targeted for this type of behavior.

Unfortunately, your account has been permanently disabled. We will not be able to reactivate it for any reason, nor will we provide further explanation of your violation or the systems we have in place. This decision is absolutely final.

Thanks for your understanding,

Marissa
User Operations
Facebook

My facebook account has been permanently disabled by facebook.Is there any recourse to getting the account back again?If yes kindly help me get my account back again as all of my family contacts are on facebook.My email is sarmadjadoon@gmail.com

Kindest regards,
Sarmad Jadoon

it’s Really Facebook free for tell everything what i feel n what i’m doing right now.. i read all comment in here, i was very afraid now… now my account got disable again for 2 times… got hack 2 times too. don’t why….if my account can be open again i can not accept new a friend, a post, etc.. cause facebook rules make me afraid to be disable account again.. my playing games too… just look my friends post what just look maybe afraid to write to my friends back in their post…

i really not understand that why i ask in here.. i mean if i write n post in word like “everyone” or “everybody” or etc like that can be disable account.. should post like what not to be disable account..

it mean in facebook post… i can not post what i feel if i feel bad so if i say word everyone or everybody not have the same problem with me in post in fb.. it mean i break rules fb n make my account disable too… it’s not free to tell what happen n what going on with me… cause wrong just little word or 1 word can be disable account.. right i’m says..

i just read that u FAQ page here. cause everytime try log in the word FAQ page can see that log in with email disable
account…

my fb is my life why fb treat me like this.. i not do it that with my account got disable.. in fack i got hack.. what should team facebook handle my problem.. they say

“We will write back to you after we have investigated this issue”.

in fact i try log in see FAQ Page.. is that like this.. i’m not wrong do it to my account to be disable. in fact i got hack n lose my chips poker 2 times.. it’s my fault do it like this or not… untill now i not get 1 of email from team facebook.. try email plz.. many help help nothing in disable@facebook.com.. where should i go for help right now… where is team facebook stand n handle my problem…

this my email disable account
suilien26@yahoo.com

i hope many in here there any team facebook look at my problem.. i tried u always quiet n not 1 of email came to me to tell final investigation of my account.. just see word disable account & FAQ page word when i try to log in with my email disable account.. needed fixed answer…

Plz.. need help really, 8 day, 8 day disable account now, before i not have problem like this after i deleted 1 my frieds, i thing she or he make me got disable account, then i change my email n password too.. cause team facebook recomen like that in my email when i log out.. a few a hour i want to log in again got same disable account & FAQ page word.. i not many thingking what happen again with my account…

just i need to not disable account could u doit to me full my many Plz..Plz.. help..help… again maybe apologize if something wrong i say.. cause i say about what i’m feeling about this problem.. can i say free in here…

just needed my account back normal n process investigated can be faster cause i very need…

ty if there any team facebook in here..

SO ya….they disabled my account permanently because my account was hacked when I wrote on someone’s status which logged me off and asked me to log in again. Apparently whoever did whatever did some spam and i got disabled. They told me they won’t reactivate it and it is ‘final decision’ so I said fine….so I made a new account. They then disabled that one too saying it’s because i had multiple accounts….but they disabled my first one so I had no accounts when I made the new one….yet they are stubborn and do not have the ability to read English …facebook customer service IS NOT smarter than a 5th grader.

Hi ***

It is against Facebook’s Statement of Rights and Responsibilities to maintain multiple accounts. We will not be able to reactivate this account for any reason. This decision is final.

Thank you for your understanding,

Johanna
User Operations
Facebook

I just received a warning letter from Facebook indicating that your account has been disabled because of I poked someone else too much and added an unwanted person to ignore me a friend request and did not block me for any reasons. I currently have 762 friends on my Facebook account under ramonyu@hotmail.com that is all I have. Some of my unknown friend removed me as a friend but I added them back and ignore me but some of them blocking me because of me as an unknown person. I emailed to disabled@facebook.com to get my explanation of Facebook that I violated the Terms of Statements accidentally by adding an unknown friend and ignored me without blocking and should not be readding them again. I should send someone else a message why are not you adding me as a friend on Facebook. If someone accepted me as a friend, they confirm me safely. I am trying to reactivate my Facebook by having them to get back to me. This will never happen again and will not act out of control too fast inside the Facebook. I am so sorry, this will never happen again and please reactivate my account. I will be good from now on.
Thank You
Raymond Yu
(626) 478-6924

My account was disabled at like 2am on Saturday morning. What happened was that idiot little sister of a friend of mine from high school sent a message to her entire 400+ friends list about this creepy pyramid scheme she works for. Anyone who responded to the message got their accounts disabled. So, instead of Facebook trying to find a way to remove the message or help us, they chose to disable the accounts of 150-200 people. Of course they did not seek me out - some douchebag on the recipient list obviously reported me as being a spammer. But what do you do when you are basically stuck on an island with 400 people who won’t shut up? You talk about what you’re going to be for halloween, or you turn off the function that allows you to receive email alerts until the problem goes away.

But having read a few of the stories from other users, I don’t feel positive about getting my account back, even though I was put into that situation against my will. I’m really pretty desperate, there are a lot of contacts that I will literally never be able to find again, and I will lose touch with certain people possibly forever if I am no longer allowed on the site. I don’t think it’s fair for them to exercise so much control over someone’s life so arbitrarily.

Catherine

Are you really not allowed to open a new account, even under a different email address?

Got mine disabled 5 days ago. No warning, nothing! Totally unfair. I’ve sent out emails to countless email addresses I could find. But only got the auto-response twice. I am not even ready to start again. My Job requires facebook and without my account I am screwed pretty much. I am still playing the waiting game but slowly losing my cool.

Wale.