Facebook Users Experiencing Timeout Issues

This afternoon a Facebook user sent me a copy of his interaction with Facebook regarding an issue that he experienced in which he was repeatedly timed out after logging in. While it isn’t clear why this is happening, there’s no doubt that he’s the only user experiencing the problem. A message from Facebook said that they were “aware of the problem” and working on a resolution.

The issue has been around for over a week and something makes me thing that it’s related to the new chat system as the first sign of something going wrong is a notification in the chat bar which says “Your session has timed out. Please log in.” For those that have experienced a timeout on Facebook there apparently isn’t much you can do at this point unfortunately.

The user that contacted me has had their session timeout repeatedly within 30 seconds of logging in. This means that Facebook has been rendered practically useless for a number of users thanks to this bug. Have you been experiencing this issue or is this an extremely small group of users with the problem?

 



Comments (50 Responses)

Facebook IM sporadically says the person I'm chatting to is offline or makes me offline, or shows a green dot, then I send an IM, and it turns to a red dot. I hate it's flaky behavior so much, but it can be such a useful tool to communicate with friends, so I hope Facebook fixes it for good soon. FBIM has been flaky since it was released!

i've been having this problem for almost a week. If you check the box to remember you when you login, it doesn't happen.

I'm experiencing the same problem and Facebook technical support seems unavailable to help. It makes using Facebook practically impossible.

Im currently having the same issue. Facebook servers keep dropping my connection. Im still getting email notifications from Facebook so at least that's still working.

Yes and it's very annoying. Can't upload pictures or write long messages without going to the login page and losing all my work.

I get the same problem…

me as well

AnnoyedwithFACEBOOK - October 19th, 2008 at 12:31 pm

I just started having that SAME problem today (Oct 19th). I log into my Facebook account and after 5-10 seconds it says “Your session has timed out. Please log in.” I tried deleted all my cookies, as someone suggested but it made no difference. I'm using Safari but the same thing happened when I tried logging in with Firefox.
What is going on????

problem started for me today too (oct 19) - my wife is having no issues

i have the “remember me” box checked, all it means is you don't have to retype your password every time - (i believe that is a browser function though - not facebook)

i sometimes have to log back in within 10 seconds of logging in

same problem. Started this evening,
It intervenes with the games and all other applications.

Same here. The problem just started today and I'm unable to use Facebook because it keeps timing me out.

I'm having the exact same problem as all the others, started today too 19th oct. Currently I log in, 1 sec later I get a time out… I live in Sweden, if some geographics can help the FB-team to fix this ASAP! I assume that such a global application as FB has the best of the best support team On-call 24/7…Or?

i sent a support request to facebook

they were working on it (my account was “unavailable for maintenance” for a while

works fine now

Nov 3: I’m having the problem too and I can’t stand it. Pic uploads fail, keep getting booted… Sometimes I can’t even change my status! *shakes fists at sky* Please fix this problem!

i am having this problem now… remember me does not work… and I can’t post or change screens without getting booted.

I can’t upload pictures for 3 days now …Facebook justs boots me out when I try to add photos…Grrrrr..Very annoying !!!

I recently stumbled on this problem. After researching it seems the issue has to do with expired cookie settings. After looking at my calendar settings in the bottom right corner of my desktop I found my Date was off by a month. After changing that Facebook started working.

This has been happening to me for over a week now. It is driving me insane. I sent a Help note, so hopefully someone does something about it. Very annoying.

I have been having this problem for a week and it’s driving me mad.I can’t do anything without being logged out.I have sent messages to Facebook but with only 1 response which was no help at all.I really want to know what the problem is.

Yes this keeps happening to me. It’s been going on for about six days now. It is extremely frustrating.

This has been happening to me all day long and it is driving me NUTS!

Just started happening to me yesterday (7th Dec) and it’s driving me insane.

Is there anything that can be done?

FYI. I had changed my password right before this started happening. I changed it to something strong with lots of punctuation and what not. Today I changed it back to a simple alpha-numeric code and I haven’t been kicked out once.

Not sure if it means anything or not but if so that’s pretty lame.

ach

I started having the same problem today (11th of December). Sent an email to their support team. Lets see how long before it gets fixed. I have not found an explanation of what could be going on anywhere…

I am having the same problems too.. friends say they can not see my profile either… and logs out after 15 seconds… has anyone has any luck gettin it fixed yet???

Has been happening to me for weeks. It is sporadic, however.

Just figured out that Adium (IM message client) is the culprit for me.

it was adium!!! thank you so much for that tip— i just googled the universe because i was having the same problem. disconnect facebook from adium or other chat software. all better!

i am being told that my session has timed out and getting sent back to the login page i am even thinking about completly deleting my account as i am getting rather annoyed with all the trouble its causing. what the hell can stop this problem occuring?

I had the same problem, with my FB session timing out in even less that 30 seconds. And yes, Adium was the cause! Thanks, Steve Elmore! (And thanks, Google, too ;)

I had the same problem but it only occurred when someone else logged in to my account at the same time I was on.

pissed about this. thanks facebook!

I’m having the timeout problem with FB and am not technical. Help! Please

I’m having the same trouble with timeouts on FB. Not technical, please help!

I’m having the same darn problem.

I am getting login timeouts and validation errors whenever I try to post anything. Anyone have any ideas as to how to fix this?? I read the above comment about Adium, however, I have no idea what that is…any advice would be greatly appreciated. Thanks.

This last days I had annoying facebook problems. It had to do that my facebook account would drop me out after a view seconds and I would have to login every time I went to another page. After restating the browser, deleting all cookies, reseting the browser etc. I figured out that the problem came from the chat program in facebook. I use Adium, a chat program that connects the different chat accounts I have, like msn, ichat and facebook. It seems like if I have Adium and facebook open at the same time facebook logs me out after a view seconds. I guess some seriuos bugs in the facebook software or security issues with a third party software like Adium. To avoid this I cannot be loged into facebook and Adium at the same time.

I’m having this issue too.

I’m facing problems with fb for the last 2 days… when will this technical problem be resolved???

I’ve been having this problem for a couple of weeks now, I wonder if it is related to me having 2 FB sessions open?

I have been getting the same thing, probably for about 2 1/2 weeks now. Its really annoying, but what can you do
I guess ill just have to stay away for a while and hope that fix it. I personally have emailed them like 3 times. oh well. Tumblr is calling. ha

M

I have been having issues even getting the page to open for several days now, its so annoying

Yes, I just switched to IE 8 and now I am getting timed out every time I go on Facebook. VERY ANNOYING! Any coincidence?

I was having the same problem but like it was previously stated mine was being caused by being logged in on another program/computer, in my case my android G1 is logged in to FB also and was causing the problem

I’ve been experiencing this problem for about a month now. How incredibly frustrating especially since my whole job revolves around social media marketing.

This is a bug that needs to get fixed quickly.

I just started experiencing session time-outs yesterday. I don’t know what the time spacing is, I do know it is measured in minutes rather than seconds. It is definitely annoying though.

Has been happening with me as well. I’ve been using Trillian Astra to stay logged-in to Facebook all day and I bet a lot of others are using other tools to do the same. I think Facebook Corp is probaby trying to mitigate the bandwidth of ever-incresing presence traffic.

hello everyone, i had recently experience this problem too. i am not too sure why the time out happens… but my log in session seemed to timeout pretty randomly… i hope facebook would help solve this problem…thanks in advance

facebook sux - nothing works, timeout all the time, error messages non-stop.

I was having the same problem as long as I had “tweetdeck” running with my facebook account on it. I closed the program and it stopped happening. I think the problem is that you can’t have your facebook account running on two places at the same time.

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