Comments on: Facebook’s PR Becomes More Aggressive http://www.allfacebook.com/2008/02/facebooks-pr-becomes-more-aggressive/ The Unofficial Facebook Blog - Facebook News and More! Fri, 21 Nov 2008 21:47:46 +0000 http://wordpress.org/?v=2.6.1 By: John O'Shea http://www.allfacebook.com/2008/02/facebooks-pr-becomes-more-aggressive/#comment-7511 John O'Shea Fri, 15 Feb 2008 12:25:26 +0000 http://www.allfacebook.com/2008/02/facebooks-pr-becomes-more-aggressive/#comment-7511 Have to agree with Mike, this isn't 'aggressive' PR, it's 'responsive' PR. It is an attention grabbing adjective to stick into the title of you post but a little bit misleading perhaps? Of course they could playing heavy behind the scenes with you Nick but that isn't the subject here :-) Have to agree with Mike, this isn’t ‘aggressive’ PR, it’s ‘responsive’ PR. It is an attention grabbing adjective to stick into the title of you post but a little bit misleading perhaps? Of course they could playing heavy behind the scenes with you Nick but that isn’t the subject here :-)

]]> By: John O'Shea http://www.allfacebook.com/2008/02/facebooks-pr-becomes-more-aggressive/#comment-15135 John O'Shea Fri, 15 Feb 2008 11:25:26 +0000 http://www.allfacebook.com/2008/02/facebooks-pr-becomes-more-aggressive/#comment-15135 Have to agree with Mike, this isn't 'aggressive' PR, it's 'responsive' PR. It is an attention grabbing adjective to stick into the title of you post but a little bit misleading perhaps? Of course they could playing heavy behind the scenes with you Nick but that isn't the subject here :-) Have to agree with Mike, this isn't 'aggressive' PR, it's 'responsive' PR. It is an attention grabbing adjective to stick into the title of you post but a little bit misleading perhaps? Of course they could playing heavy behind the scenes with you Nick but that isn't the subject here :-)

]]> By: mike ashworth http://www.allfacebook.com/2008/02/facebooks-pr-becomes-more-aggressive/#comment-7496 mike ashworth Thu, 14 Feb 2008 22:12:47 +0000 http://www.allfacebook.com/2008/02/facebooks-pr-becomes-more-aggressive/#comment-7496 I feel this is not aggressive however it makes a good headline. Aggressive would suggest that any time someone dare mentions their name in a negative fashion that they go in guns blazing, cease and desist orders at the ready etc. However what is actually occurring is that they have woken up (well, employed more people) to handle / join in with the conversations that are taking place online and offline about their product. Aggressive? No Sound Business practice? Most definitely Even before the money came pouring in I have found that unlike many organisation I purchase products from the Facebook Customer Care Team respond quickly via email to questions that arise about the Product. I hope they keep this going as well as investing more money on the PR side. I have a view which is that Customer Service supports the Marketing / PR that takes place. Mike Ashworth Business Coaching and Consultancy Brighton and Hove, Sussex, UK I feel this is not aggressive however it makes a good headline. Aggressive would suggest that any time someone dare mentions their name in a negative fashion that they go in guns blazing, cease and desist orders at the ready etc.

However what is actually occurring is that they have woken up (well, employed more people) to handle / join in with the conversations that are taking place online and offline about their product.

Aggressive? No
Sound Business practice? Most definitely

Even before the money came pouring in I have found that unlike many organisation I purchase products from the Facebook Customer Care Team respond quickly via email to questions that arise about the Product. I hope they keep this going as well as investing more money on the PR side. I have a view which is that Customer Service supports the Marketing / PR that takes place.

Mike Ashworth
Business Coaching and Consultancy
Brighton and Hove, Sussex, UK

]]> By: mike ashworth http://www.allfacebook.com/2008/02/facebooks-pr-becomes-more-aggressive/#comment-15134 mike ashworth Thu, 14 Feb 2008 21:12:47 +0000 http://www.allfacebook.com/2008/02/facebooks-pr-becomes-more-aggressive/#comment-15134 I feel this is not aggressive however it makes a good headline. Aggressive would suggest that any time someone dare mentions their name in a negative fashion that they go in guns blazing, cease and desist orders at the ready etc.<br><br>However what is actually occurring is that they have woken up (well, employed more people) to handle / join in with the conversations that are taking place online and offline about their product. <br><br>Aggressive? No<br>Sound Business practice? Most definitely<br><br>Even before the money came pouring in I have found that unlike many organisation I purchase products from the Facebook Customer Care Team respond quickly via email to questions that arise about the Product. I hope they keep this going as well as investing more money on the PR side. I have a view which is that Customer Service supports the Marketing / PR that takes place.<br><br>Mike Ashworth<br>Business Coaching and Consultancy<br>Brighton and Hove, Sussex, UK I feel this is not aggressive however it makes a good headline. Aggressive would suggest that any time someone dare mentions their name in a negative fashion that they go in guns blazing, cease and desist orders at the ready etc.

However what is actually occurring is that they have woken up (well, employed more people) to handle / join in with the conversations that are taking place online and offline about their product.

Aggressive? No
Sound Business practice? Most definitely

Even before the money came pouring in I have found that unlike many organisation I purchase products from the Facebook Customer Care Team respond quickly via email to questions that arise about the Product. I hope they keep this going as well as investing more money on the PR side. I have a view which is that Customer Service supports the Marketing / PR that takes place.

Mike Ashworth
Business Coaching and Consultancy
Brighton and Hove, Sussex, UK

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