Facebook’s Poor Messaging System
Posted by Nick O'Neill on September 25th, 2007 1:21 PMAs you may already know, Facebook’s messaging system is pretty basic. In comparison to the other social networks out there (yes Facebook is a social network as well), Facebook’s messaging system is nothing to be ashamed of. The only problem is that Facebook has slowly become a utility that people use for general communication. I often substitute email messages with a Facebook message. As a result, my Facebook inbox is almost as overloaded as my email inbox.
While being overloaded with email is a problem, at least there are sorting features within my email client. Facebook on the other hand provides absolutely no sorting mechanism or search feature for my mail. This makes it extremely challenging for me to empty out my messages inbox and often resulting in messages that never get replied to. That’s not the only problem facing Facebook’s messaging system as Mike Ashworth reported to me.
Mike has experienced messages going unread because they don’t show up in his inbox. While I’m guessing this is a unique occurrence, I wouldn’t know if there are messages that I’m not receiving as well. Perhaps this has to do with Facebook’s open access to employees policy. Whatever the reason is, Facebook needs to hurry up and release a new version of their messaging system.
(4.64 out of 5)
(4.22 out of 5)
September 25th, 2007 at 11:51 pm
Their practice of notifying me of the mail but not sending me the actual mail itself is very annoying and counterproductive.
September 26th, 2007 at 12:51 am
Their practice of notifying me of the mail but not sending me the actual mail itself is very annoying and counterproductive.
September 26th, 2007 at 1:50 am
more and more people i know are using facebook messaging instead of email. i sure wish i could export my facebook messages for backup, since it’s getting more and more important…
September 26th, 2007 at 2:50 am
more and more people i know are using facebook messaging instead of email. i sure wish i could export my facebook messages for backup, since it’s getting more and more important…
September 30th, 2007 at 5:49 pm
I agree.
I wish they made it so we could create folders or something…like a “save” folder
September 30th, 2007 at 6:49 pm
I agree.
I wish they made it so we could create folders or something…like a “save” folder
October 19th, 2007 at 10:58 am
[...] networking sites including Facebook. I am personally experiencing a similar trend. Last month I highlighted the fact that Facebook needs to upgrade their messaging system. I’m hoping that this is one of their [...]
May 8th, 2008 at 1:00 am
Word is that Facebook has built the ability to search through one’s Inbox. This would put it in the same league as Gmail, Yahoo Mail and Hotmail. They are probably rolling it out the way they did Chirp.
May 8th, 2008 at 2:00 am
Word is that Facebook has built the ability to search through one’s Inbox. This would put it in the same league as Gmail, Yahoo Mail and Hotmail. They are probably rolling it out the way they did Chirp.